Clinical Care Coordinator

Amae Health•Charlotte, NC

6d•Onsite

About The Position

The Clinical Care Coordinator (CCC) is a key member of Amae Health’s interdisciplinary clinic team, supporting members’ daily experiences and sense of belonging. The role helps create a warm, engaging environment by facilitating group activities and wellness programming that encourage connection and growth. Working closely with clinicians and other staff, the CCC shares observations and contributes to coordinated member care. The CCC also supports clinic operations by welcoming members, managing communications, assisting with scheduling, and keeping member records up to date. The role includes identifying members’ ongoing needs and helping connect them with community resources, contributing to clinic-growth and member-success projects, and participating in training and supervision. This is a hands-on, growth-oriented role for someone interested in mental health and eager to make an impact in the community.

Requirements

Be enrolled in or have recently graduated from a degree program related to mental health, such as pre-med, psychology, social work, or nursing.
Have an interest in mental health and a desire to work with members with severe mental illness.
Demonstrate strong interpersonal skills and the ability to work in a team environment.
Be detail-oriented and organized.
Be comfortable working one-on-one and in group settings, with the ability to adapt to changing situations.
Be willing to collaborate with others.
Have some experience planning and designing events and activities.
Have basic computer skills.
Possess a holistic perspective of health.
Work effectively in a wide range of settings with people from diverse backgrounds, including members and coworkers.

Responsibilities

Facilitate groups, arts and crafts, recreational activities, and wellness programming to enhance members’ experience.
Encourage positive social interactions and participation in daily programming.
Welcome members to the clinic and manage communications by phone and email.
Assist with scheduling and member record updates to support daily clinic operations.
Collaborate with psychiatrists, therapists, dietitians, primary care providers, and other staff to share observations and support coordinated care.
Participate in team meetings and contribute to discussions about member engagement.
Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Contribute to projects that support clinic growth and ongoing member success.
Participate in training and supervision to develop skills in mental health support, community resources, and member engagement.