Clinical Care Coordinator

Amae Health•Long Beach, CA

6d•Onsite

About The Position

The Clinical Care Coordinator (CCC) is a foundational member of Amae Health’s interdisciplinary team at its new Long Beach, California clinic. The role supports members’ daily experiences and sense of belonging by facilitating group activities, wellness programming, and opportunities for connection and growth. The CCC works with clinicians and staff to share observations and contribute to coordinated member care. The position also supports clinic operations, including welcoming members, managing phone and email communications, assisting with scheduling, maintaining and updating member records, and helping daily workflows run smoothly. The CCC helps identify members’ ongoing needs and connect them with community resources, contributes to clinic-growth projects, and participates in training and supervision to develop skills in mental health support, community resources, and member engagement. This is a hands-on, growth-oriented role for someone interested in mental health and working with people with severe mental illness.

Requirements

Be enrolled in or recently graduated from a degree program related to mental health, such as pre-med, psychology, social work, or nursing.
Have an interest in mental health and a desire to work with members with severe mental illness.
Have strong interpersonal skills and the ability to work in a team environment.
Be detail-oriented and organized.
Be comfortable working one-on-one and in group settings and able to adapt to changing situations.
Be willing to collaborate with others.
Have some experience planning and designing events and activities.
Have basic computer skills.
Demonstrate a holistic perspective of health and the ability to work effectively with people from diverse backgrounds, including members and coworkers.

Responsibilities

Facilitate groups, arts and crafts, recreational activities, and wellness programming to enhance member experience and encourage social interaction and engagement.
Welcome members to the clinic and manage communications by phone and email.
Assist with scheduling, member record updates, and daily clinic workflows.
Collaborate with psychiatrists, therapists, dietitians, primary care providers, and other clinic staff to share observations and support coordinated member care.
Participate in team meetings and contribute to discussions about member engagement.
Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Contribute to projects supporting clinic growth and ongoing member success.
Participate in training and supervision to build skills in mental health support, community resources, and member engagement.