Clinical Care Coordinator

The Coordinating Center•Essex, MD
•Hybrid

About The Position

The Clinical Care Coordinator provides day-to-day care management and coordination services within the Model Waiver Program. Working in partnership with families and caregivers, the coordinator works directly with clients to create individualized plans of care that support their independence in the community setting of their choice. The position combines teleworking with regular client visits in Baltimore City, Baltimore County, and Harford County, including visits to homes, facilities, schools or day programs, and hospitals.

Requirements

  • Active Registered Nurse (RN) license in Maryland.
  • At least two years of case management experience.
  • Obtain CCM certification within two years of employment.

Nice To Haves

  • Pediatric experience is strongly preferred.
  • Experience in case management or care coordination, home health, school nursing, or pediatrics.

Responsibilities

  • Facilitate development of individualized client Care Management Plans that include input from clients and caregivers.
  • Locate, coordinate, and navigate medical and other home- and community-based services for medically complex children and adults with disabilities and comorbid conditions, including people experiencing financial, housing, and resource instability.
  • Research and recommend cost-effective alternatives to care when appropriate.
  • Use case management processes and best practices to guide service delivery, including assessments, documentation, planning, implementation, education, advocacy, and evaluation.
  • Evaluate actual and desired outcomes and adjust Care Management Plan interventions to support health and goal achievement.
  • Facilitate communication among community-based providers, insurance carriers, multidisciplinary teams, and client supports.
  • Coordinate quarterly on-site visits; convene and attend multidisciplinary team meetings; and maintain regular contact with clients and other health care team members.
  • Document care management activities promptly in multiple electronic databases and maintain confidentiality of protected health information in all settings.
  • Obtain CCM certification within two years of employment.

Benefits

  • Medical, dental, and vision benefits.
  • Matching 403(b).
  • Short-term and long-term disability options.
  • 11 paid holidays, a winter break, and generous PTO accrual.
  • Work laptop and cellphone.
  • Home office stipend and mileage reimbursement.
  • Funds for professional development and further education.
  • $1,500 stipend upon completion of CCM certification.
  • Salary of $72,000 for candidates who already hold CCM certification.
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