Clinical Care Coordinator

Hillcrest Health • Bellevue, NE

1d • Onsite

About The Position

Hillcrest Hospice Care is seeking an experienced, compassionate Registered Nurse to provide clinical leadership and support for its hospice care team. Working closely with the Director of Clinical Services, the Clinical Care Coordinator helps coordinate daily clinical operations and ensure patients and families receive consistent, high-quality end-of-life care. The role combines direct patient care, care coordination, team guidance, education, documentation review, and operational problem-solving. The coordinator may provide patient visits and admission coverage as needed and serves as Alternate Director of Nursing when designated leadership is unavailable. The position is full-time and includes participation in an established on-call rotation.

Requirements

• Graduate of an accredited nursing program.
• Current Nebraska or compact-state Registered Nurse license.
• At least two years of RN experience in a hospice setting.
• American Heart Association Basic Life Support (BLS) certification.
• Valid driver’s license, reliable transportation, and current automobile insurance.
• Strong hospice nursing knowledge and clinical judgment.
• Compassionate, patient-centered approach to end-of-life care.
• Strong assessment, critical-thinking, communication, and interpersonal skills.
• Experience with symptom management and end-of-life care.
• Ability to respond calmly to urgent or emotionally difficult situations.
• Experience educating patients, families, and clinical team members.
• Strong organization, follow-through, and attention to documentation and regulatory compliance.
• Ability to manage multiple clinical and operational priorities, work independently, and collaborate effectively.
• Proactive approach to identifying concerns and finding solutions, with flexibility to respond to changing patient or staffing needs.
• Ability to speak, read, and write English.
• Ability to independently lift up to 35 pounds and safely provide hands-on nursing care in home and community environments.
• Ability to perform repetitive sitting, standing, walking, bending, reaching, and movement associated with patient care.
• Ability to travel to multiple patient and work locations and participate in the established on-call rotation.
• Ability to use clinical technology and available resources effectively.
• Ability to work effectively in a fast-paced environment and remain flexible and calm during stressful or emotional situations.

Nice To Haves

• Bachelor’s degree in Nursing.
• At least two years of leadership experience in a hospice setting.

Responsibilities

• Coordinate and provide leadership to hospice direct-care team members.
• Coordinate referrals, including reviewing and screening potential hospice patients.
• Assist with patient assignments and clinical coverage.
• Support management and coordination of care for hospice patients.
• Provide patient visits and admission coverage as needed, including comprehensive nursing assessments.
• Coordinate services across the interdisciplinary hospice team and participate in team meetings and patient reviews.
• Educate patients and families about disease progression, symptom management, self-care, and end-of-life needs.
• Answer and triage calls from team members, patients, families, and healthcare providers.
• Receive and process physician orders as appropriate.
• Support clinical team members through supervisory and shared visits.
• Assist with competency evaluations, ongoing clinical education, onboarding, and training.
• Educate team members about hospice regulations, clinical expectations, and competencies.
• Assist with quality-assurance and performance-improvement activities.
• Support safety and infection-control initiatives.
• Assist with clinical chart audits and regulatory or billing-related reviews.
• Partner with the Director of Clinical Services on payroll oversight, staffing, and other clinical operational needs.
• Build positive relationships with internal and external healthcare partners and provide consultation and education.
• Assist with performance evaluations and coaching as needed.
• Serve as Alternate Director of Nursing when designated and when the designated DON/Director of Clinical Services is unavailable.
• Participate in required service-line and clinical meetings and the established on-call rotation.
• Provide support wherever needed for patients, families, and the hospice team.

Benefits

• Multiple health insurance plan options for eligible team members.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Professional development, continuing education, and career-growth opportunities.
• Dayforce Wallet, allowing team members to choose when they get paid.
• Gym membership reimbursement.
• Partner discounts.
• Opportunities to develop and support hospice clinical team members and influence quality, education, and patient-care processes.
• Opportunities to continue growing within Hillcrest Hospice Care and Hillcrest Health & Living.
• Supportive hospice and organizational leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree