Clinical Care Coordinator

Amae Health•Raleigh, NC

2d•Onsite

About The Position

Amae Health is hiring a Clinical Care Coordinator to support its Raleigh and Charlotte clinics, based daily at the Raleigh, North Carolina clinic. As a member of the interdisciplinary clinic team, the coordinator supports members’ daily experiences and sense of belonging by creating a warm, engaging environment and facilitating group activities and wellness programming. The role also supports clinic operations through communications, record maintenance, scheduling, and daily workflows. The coordinator works with clinicians and staff to share observations and contribute to collaborative member care, identify member needs, and connect members with community resources. This is a hands-on, growth-oriented opportunity for someone interested in mental health, eager to learn, and motivated to make a meaningful community impact. Training and supervision are provided to help develop skills in mental health support, community resources, and member engagement.

Requirements

Be enrolled in or recently graduated from a degree program related to mental health, such as pre-med, psychology, social work, or nursing.
Have an interest in mental health and a desire to work with members with severe mental illness.
Have strong interpersonal skills and the ability to work in a team environment.
Be detail-oriented and organized.
Be comfortable working one-on-one and in group settings, and able to adapt to changing situations.
Be willing to collaborate with others.
Have some experience planning and designing events and activities.
Have basic computer skills.
Have a holistic perspective on health.
Be able to work effectively in a wide range of settings with people from diverse backgrounds, including members and coworkers.

Responsibilities

Facilitate groups, arts and crafts, recreational activities, and wellness programming to enhance the member experience.
Encourage positive social interactions and participation in daily programming.
Welcome members to the clinic and manage communications by phone and email.
Assist with scheduling, member record updates, and daily clinic workflows.
Collaborate with psychiatrists, therapists, dietitians, primary care providers, and other members of the interdisciplinary care team.
Share observations and support coordinated member care; participate in team meetings and discussions about member engagement.
Identify members’ ongoing needs and help connect them with community resources and supports that promote wellness.
Contribute to projects that support clinic growth and ongoing member success.
Participate in training and supervision to build skills in mental health support, community resources, and member engagement.
Plan and design events and activities.