Clinical Assistant

VIPcare•Jacksonville, FL

11d•Onsite

About The Position

The Clinical Assistant Team Member, who may be a Licensed Practical Nurse or Medical Assistant, provides clinical and administrative support for safe, high-quality patient care in a fast-paced primary care environment. The role assists providers with examinations, treatments, and procedures; maintains accurate documentation; and promotes a positive patient experience. It is a safety-sensitive position involving direct patient care, medication administration within the scope of licensure or certification, and clinical coordination. The position also supports patient education, clinic operations, quality control, and coordination across the care team. The posting identifies the role as PRN MA, LPN in Jacksonville and notes that reliable transportation and flexibility to report to assigned clinic locations are required.

Requirements

High school diploma or equivalent.
Current state licensure or certification as a Licensed Practical Nurse (LPN), or certification/registration as a Medical Assistant (CMA/RMA) from an accredited program.
CPR/BLS certification.
At least 2 years of recent clinical experience in a primary care, outpatient, or ambulatory setting.
Experience using electronic medical record (EMR) systems.
Knowledge of OSHA, HIPAA, infection control, and universal precautions.
Excellent communication, organizational, and time-management skills.
Proficiency with Google Suite (Drive, Docs, Sheets, Slides) and basic computer applications.
Ability to multitask and prioritize in a fast-paced environment.
Professionalism, confidentiality, and cultural sensitivity in patient interactions.
Results-oriented and dependable, with the ability to work independently or collaboratively with a multidisciplinary team.
Reliable transportation and flexibility to report to assigned clinic locations as scheduled.
Ability to perform the physical demands described in the posting, including standing, walking, bending, kneeling, pushing, reaching, assisting with patient transfers, and lifting or carrying up to 15 lbs.
Normal or corrected vision and hearing.

Nice To Haves

IV start or phlebotomy certification.

Responsibilities

Greet and prepare patients for provider examinations by obtaining vital signs, history, and current medications, and accurately documenting information in the EMR.
Assist providers with examinations, procedures, and treatments, including room setup and supporting patient comfort.
Maintain accurate and complete patient records in the EMR.
Administer medications, injections, or immunizations as ordered and within scope of practice.
Perform directed diagnostic tests and procedures, such as EKGs, pulse oximetry, spirometry, point-of-care testing, and glucose checks.
Draw blood and process lab specimens according to protocol.
Educate patients and provide instructions on treatment plans, medications, and preventive care.
Maintain exam rooms, instruments, and equipment, including cleaning, sterilization, and inventory management.
Manage patient calls, appointment scheduling, and proactive care coordination, including medication reminders, follow-up calls, and transitions of care.
Maintain quality-control logs, lab compliance, and medication inventory.
Support front-office and administrative functions as needed, including check-in/check-out, referrals, and prescription management.
Collaborate with the care team to support efficient clinic flow and a positive patient experience.
Perform other duties as assigned to support clinic operations.