Clinical Assistant

Lehigh Valley Health Network•Boyertown, PA
•Onsite

About The Position

Functions as a member of the practice clinical care delivery team to provide selected clinical care to patients under the direction of a LPN, RN, or provider. Also performs clerical and administrative duties associated with front desk operations under the direction of the supervisor. This onsite position is based at 23 North Walnut Street in Boyertown and follows a Monday–Friday schedule on the day shift.

Requirements

  • High school diploma or GED.
  • One year of experience in a physician office practice setting or healthcare setting.
  • Demonstrates initiative and ability to function independently and collaboratively.
  • Ability to accept and adapt to change.
  • Strong time management skills.
  • Proficient computer skills, including EMR, word processing, and Excel.
  • BLS (Basic Life Support) certification from the American Heart Association within 30 days.

Responsibilities

  • Performs clerical and front-end functions to support patient care delivery, answers telephones, and directs calls appropriately.
  • Assists the provider and nurse as needed and directed as a member of the care delivery team.
  • Refers clinical issues or problems beyond the scope of responsibility to the licensed nurse, Clinical Coordinator/Manager, Clinical Educator, or provider in a timely manner.
  • Escorts patients to exam rooms and completes vital signs after completing the vital-sign competency assessment. Measurements and screenings may include height, weight, head circumference, growth charts, temperature, pulse, respiration, blood pressure, vision, hearing, pain, and other practice-specific measures.
  • Troubleshoots equipment and takes corrective measures in its care and handling.
  • Maintains current knowledge of insurance, managed care plans, and medical authorization requirements.
  • Ensures the environment is safe for employees, patients, and visitors; corrects and reports unsafe situations and practices.
  • Attends and satisfactorily completes required clinical and clerical competency training.
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