Clinical Assistant

Spectrum Health & Human Services•West Seneca, NY
•$17 - $19•Onsite

About The Position

Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance-related disorders, offering individualized opportunities for hope, empowerment, and support. The Clinical Assistant I provides clinical support services to Clinical Operations and helps ensure that site operations align with the goals of the operating programs and the agency. The position supports counselors with court, referral-source, and monthly status-update reports; serves as a liaison for forensic referral sources; and performs assigned clinical activities, including individual and group facilitation. It also includes office support, report analysis, and outreach to clients with a pattern of missed appointments. The role requires strong communication, judgment, organization, leadership, and sensitivity when working with people experiencing distress or upset.

Requirements

  • High school diploma.
  • Valid driver's license with a satisfactory driving record.
  • Personal vehicle for job requirements.
  • Ability to work effectively on multiple tasks concurrently.
  • Strong written and oral communication skills.
  • Strong professional image and exceptionally good judgment.
  • Computer skills.
  • Ability to demonstrate leadership, meet deadlines, and work under pressure.
  • Sensitivity to individuals with disabilities and ability to respond calmly to distress or upset in others.
  • Skill and knowledge related to all facets of programmatic services.

Nice To Haves

  • Associate's degree in a human-services-related field.
  • Experience with Microsoft products.

Responsibilities

  • Demonstrate agency core values in day-to-day activities.
  • Help ensure site operations align with the overall goals of operating programs and Spectrum Health & Human Services.
  • Assist counselors in completing court and referral-source reports.
  • Assist counselors in completing monthly status-update reports.
  • Act as a liaison for forensic referral sources.
  • Perform assigned clinical activities, including individual and group facilitation.
  • Perform copying, filing, and other office-support functions.
  • Run and analyze reports as directed by the Managing Director of Clinical Operations.
  • Conduct outreach as appropriate for clients with a pattern of missed appointments.
  • Perform other duties as assigned.
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