Clinical Assistant II-MSH-77061-001

Mount Sinai Health System•New York, NY

10d

About The Position

The Clinical Assistant II is a senior-level clinician who provides clinical and administrative support to physicians and surgeons. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The Clinical Assistant II supports one or more physicians or surgeons in high-volume practices and may travel between sites. The role also mentors and trains less experienced Medical Assistant and Clinical Assistant staff and may serve in a lead capacity.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant certificate course of study from an approved school.
BCLS certification required; issuing authority must be the AHA.

Nice To Haves

Five or more years of experience as a Medical Assistant in a busy practice is preferred.

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality care at campus and satellite offices.
Coordinate and lead the daily activities of physician-team staff to support efficient operations.
May manage Medical Assistant schedules and travel to different sites according to physician or surgeon needs.
Support patient care by organizing patient flow, accompanying and assisting patients, collecting and processing specimens, performing point-of-care testing, preparing patients for examinations, assisting with procedures, taking vital signs, relaying instructions, and answering calls.
Perform clerical work, including sending and receiving records, obtaining laboratory and imaging reports and other information, completing forms and requisitions, and maintaining charts using the EMR or other methods.
Coordinate referrals and transitions of care, communicate appointment status to referring physicians, ensure post-care communication, and provide monthly referral reports.
Manage physician referrals and coordinate multidisciplinary appointments as applicable to the department and individual providers.
Arrange appointments based on diagnosis, coordinate multispecialty visits, and schedule surgeries, including co-surgeon participation when appropriate.
Inventory, order, or restock medical supplies as applicable.
Set up examination rooms and instruments according to sterilization techniques and hospital infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other needs; check expiration dates and dispose of items according to institutional policy.
Maintain a safe, secure, and healthy work environment and follow applicable standards, procedures, and legal requirements.
Use required personal protective equipment to protect against exposure to blood and other potentially infectious body fluids, disinfectants, radiation, and other hazards.
May perform proficient phlebotomy duties.
Update patient demographic and insurance information and maintain medical charts, including filing operative reports, test results, and home-care forms.
May check and update insurance information using internal or web sources and perform or verify procedure precertifications as necessary.
Train and mentor Medical Assistant I and II staff and non-senior Clinical Assistant staff.
Perform other duties as assigned.