Clinical Assistant II-MSH-77061-001
About The Position
The Clinical Assistant II is a senior-level clinician who provides clinical and administrative support to physicians and surgeons. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The Clinical Assistant II supports one or more physicians or surgeons in a high-volume practice and may travel between sites. The role mentors and trains less-experienced Medical Assistant and Clinical Assistant staff and may act in a lead capacity. The position supports patient care, clinical operations, referrals, scheduling, documentation, equipment and supply management, and compliance with safety and infection-control procedures. Duties may include proficient phlebotomy, insurance verification, and pre-certification for procedures.
Requirements
- High school diploma or GED.
- Completion of an approved Medical Assistant certificate course of study from an approved school.
- BCLS certification required; issuing authority must be the American Heart Association (AHA).
Nice To Haves
- Five or more years of experience as a Medical Assistant in a busy practice is preferred.
Responsibilities
- Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality care at campus and offsite satellite offices.
- Coordinate and lead the daily activities of physician team staff to support efficient operations.
- May manage Medical Assistant schedules and travel to different sites based on physician or surgeon needs.
- Support patient flow and care, including preparing patients for examinations, assisting with mobility and dressing, collecting and processing specimens, performing point-of-care testing, assisting with procedures, taking vital signs, relaying instructions, and responding to calls.
- Perform clerical work, including sending and receiving medical records, obtaining reports and referral information, completing forms, and maintaining charts using the EMR, databases, or manual processes.
- Coordinate referrals and transitions of care, communicate appointment status to referring physicians, ensure post-care communication, and provide monthly referral reports.
- Manage physician referrals and coordinate multidisciplinary appointments as applicable.
- Ensure appointments are appropriate to diagnoses; coordinate multispecialty visits and surgical scheduling, including co-surgeon participation when applicable.
- Inventory, order, and restock medical supplies as applicable.
- Prepare examination rooms and instruments using established sterilization and infection-control procedures.
- Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other processes; check expiration dates and dispose of expired items according to policy.
- Maintain a safe, secure, and healthy work environment and follow applicable legal and institutional procedures.
- Use required personal protective equipment to guard against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
- May perform proficient phlebotomy duties.
- Update patient demographic and insurance information and maintain medical charts, including filing operative reports, test results, and home-care forms.
- May check and update insurance information using internal or web sources and perform or verify procedure pre-certifications.
- Train and mentor Medical Assistant I and II staff and non-senior Clinical Assistant staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
