Clinical Assistant-MSH-Commercialization

Mount Sinai Health System•New York, NY

13d

About The Position

The Clinical Assistant provides clinical and administrative support to physicians and surgeons. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The Clinical Assistant also coordinates the daily activities of physician team staff and mentors and trains less-experienced staff members. Patient-care duties may include organizing patient flow, assisting patients with walking, transfers, and dressing, collecting and processing specimens, performing point-of-care testing, preparing patients for examinations, assisting physicians with procedures, taking vital signs, relaying instructions, and responding to calls. Administrative duties may include managing medical records and charts, obtaining reports and referral information, completing forms, entering orders into the EMR, and preparing prescription refill requests for physician review and approval. Depending on departmental needs, the role may also include medical scribing, appointment or procedure scheduling, phlebotomy, insurance verification, and pre-certification. The Clinical Assistant maintains examination rooms and instruments using proper sterilization techniques, monitors supplies and expiration dates, and maintains required logs. The role follows personal protective equipment requirements for protection from blood and other potentially infectious body fluids, disinfectants, radiation, and other hazardous substances. It may also assist with scheduling and workflow for Medical Assistant I and II staff.

Requirements

High school diploma or GED.
Completion of a Medical Assistant certificate program from an accredited school.
At least 3 years of experience as a Medical Assistant.
BCLS certification; issuing authority must be the American Heart Association (AHA).

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support quality patient care in campus and offsite satellite offices.
Coordinate the daily activities of physician team staff to promote effective and efficient operations.
Organize patient flow; accompany and assist patients as needed; collect and process specimens; perform point-of-care testing; prepare patients for examinations; assist physicians with procedures; take vital signs; relay instructions; and answer calls.
Send and receive medical records; obtain laboratory, imaging, hospital, and referral information; complete forms and requisitions; and manage charts using the EMR, databases, or manual processes.
Enter orders in the EMR or prepare prescription refill requests for review and approval by the ordering physician.
Perform medical scribe functions as directed by the supervising physician when required by departmental needs.
Inventory, order, or restock medical supplies as applicable.
Set up examination rooms and instruments using sterilization techniques established by hospital and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, or other processes; check medication and supply expiration dates and dispose of items according to institutional policy.
Comply with personal protective equipment requirements for protection against blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
Schedule appointments or book surgeries and procedures, or coordinate with the Surgical Coordinator to verify times, prepare charts, and prepare pre-admission and consent forms.
Perform proficient phlebotomy duties when required.
Check, verify, and update insurance information using internal or web sources and perform or verify procedure pre-certification as necessary.
Train and mentor Level I Medical Assistant staff.
Assist with establishing Medical Assistant I and II schedules and workflows to meet practice needs and patient volumes.
Perform other duties as assigned.