Clinical Assistant II-MSH-77061-001

Mount Sinai Health Systems•New York, NY

1d•$31 - $39

About The Position

The Clinical Assistant II is a senior-level clinician providing clinical and administrative support to physicians and surgeons. The role coordinates patient care and serves as a liaison among physicians, patients, families, healthcare providers, homecare providers, and insurance companies. The Clinical Assistant II supports one or more physicians or surgeons in a high-volume practice and may travel between sites as needed. The role also mentors and trains less experienced Medical Assistant and Clinical Assistant staff and may act in a lead capacity. Responsibilities include coordinating daily team operations, referrals, appointments, and surgical scheduling; assisting patients and clinicians with examinations and procedures; managing records and clerical workflows; maintaining supplies, equipment, and required logs; and following safety, sterilization, infection-control, and personal protective equipment policies. The role may include phlebotomy, insurance verification, and procedure pre-certification.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant certificate course of study from an approved school.
BCLS certification required; issuing authority must be AHA.

Nice To Haves

Five or more years of experience as a Medical Assistant in a busy practice is preferred.

Responsibilities

Serve as a liaison among physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers, and insurance companies to support patient care at campus and satellite offices.
Coordinate and lead daily activities of physician-team staff to support efficient operations.
May manage Medical Assistant schedules and travel to various sites according to physician or surgeon needs.
Perform assigned patient-care duties, including organizing patient flow, escorting and assisting patients, collecting and processing specimens, conducting point-of-care testing, preparing patients for examinations, assisting with procedures, taking vital signs, relaying instructions, and answering calls.
Perform assigned clerical duties, including sending and receiving medical records, obtaining reports and referral information, completing forms and requisitions, and maintaining charts using the EMR, a database, or manual processes.
Coordinate referrals and transitions of care, communicate appointment status to referring physicians, ensure post-care communication, and provide monthly referral reports.
Manage referrals from various sources and coordinate multidisciplinary appointments when applicable.
Ensure appointments are appropriate to diagnoses; coordinate multi-specialty visits and surgical scheduling, including co-surgeon participation when appropriate.
Inventory, order, or restock medical supplies as applicable.
Prepare examination rooms and instruments in accordance with sterilization techniques and hospital and infection-control policies.
Maintain required logs for medication refrigeration, point-of-care testing, sterilization, crash carts, and other areas; check medication and supply expiration dates and dispose of items according to policy.
Maintain a safe, secure, and healthy work environment in compliance with standards, procedures, and legal regulations.
Comply with personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
May perform proficient phlebotomy duties.
Update patient demographic and insurance information and help maintain medical charts, including filing operative reports, test results, and home-care forms.
May verify and update insurance information through internal or web sources and perform or verify procedure pre-certification as needed.
Train and mentor Medical Assistant I and II staff and non-senior Clinical Assistant staff.
Perform other duties as assigned.