Clinical Assistant II

Solis Mammography•Willow Grove, PA

9d•Onsite

About The Position

The Clinical Assistant II supports clinical team members by helping maintain efficient workflow and providing exceptional patient service. The role may include clinical patient care and medical procedures after the employee completes the appropriate training and competency verification. The position contributes to patient care and center operations while working collaboratively in a compassionate, patient-focused environment. The primary work location is 2701 Blair Mill Road, Willow Grove, PA 19090, with coverage at other locations as needed, including Lansdale, Ardmore, Flourtown, and Doylestown. This is a full-time, 40-hour-per-week role with rotating weekly schedules. Rotations include Monday–Thursday, 7:45 AM–4:15 PM and Friday, 7:30 AM–4:00 PM; Monday–Friday, 7:30 AM–4:00 PM; or Monday–Thursday, 7:00 AM–5:30 PM with Friday off. Occasional evening and Saturday rotations are required. Clinical duties are subject to defined scope-of-practice limitations. The assistant may freeze and print ultrasound images only under the direction of a radiologist scanning in the room; may explain procedures and witness consent, while final informed consent remains the radiologist’s responsibility; may not manage medications or draw them up; and must have pathology requisitions reviewed and confirmed by a radiologist. Bone density examinations require written authorization from the Solis University Clinical Education Program and are subject to state regulations.

Requirements

High school diploma or equivalent.
Strong verbal communication and listening skills.
Energetic and flexible.
Ability to manage multiple projects and timelines.
Well organized and detail oriented.
Sound judgment.
Ability to form strong working relationships within a team.
Willingness to identify additional tasks and assist others.
Basic computer skills using Microsoft Office Suite.
Clinical training and competency verification through the Solis Clinical Education Program, as required.

Nice To Haves

Basic knowledge of medical terminology.
At least two years of experience in a healthcare or customer service environment.
College coursework or Certified Medical Assistant qualification.

Responsibilities

Facilitate appropriate patient flow between registration and modalities to support timely care.
Chaperone radiologists as needed.
Set up procedure trays and assist radiologists or technologists with procedures as required.
Use RIS/PACS and Penrad/MagView proficiently.
Schedule appropriate follow-up appointments or additional examinations and obtain the necessary orders.
Verify and enter patient demographic, insurance, and contact information into the system accurately.
Explain forms to patients and assist with their completion as needed.
Track and obtain pathology results for data outcomes reporting.
Scan documents and link them to patient medical records as needed.
Handle calls about general patient questions, such as directions and operating hours.
Refer questions about medical results to a clinical team member.
Maintain patient confidentiality.
Adhere to the attendance policy.
Participate in front-office training as requested.
Perform other duties as assigned.
Provide coverage at other locations as needed.
Complete required clinical training and competency verification before performing applicable clinical care or procedures.