Clinical Assistant II

Solis Mammography•Willow Grove, PA

8d•Onsite

About The Position

The Clinical Assistant II supports clinical team members in delivering efficient workflow and exceptional patient service. The role contributes to patient care and the flow of the center and may perform or assist with clinical patient care and medical procedures after completing the required training and competency verification. The position is based at 2701 Blair Mill Road, Willow Grove, Pennsylvania, with coverage at other locations as needed, including Lansdale, Ardmore, Flourtown, and Doylestown. This is a full-time position of 40 hours per week with rotating weekly schedules. Rotations include Monday–Thursday, 7:45 AM–4:15 PM and Friday, 7:30 AM–4:00 PM; Monday–Friday, 7:30 AM–4:00 PM; or Monday–Thursday, 7:00 AM–5:30 PM with Friday off. Occasional evening and Saturday rotations are also required. The Clinical Assistant II helps facilitate patient flow, supports procedures and follow-up, handles patient information and documentation, and responds to general patient inquiries while maintaining confidentiality and referring medical-result questions to clinical team members. The role’s clinical activities are subject to defined scope-of-practice limitations and required training, competency verification, radiologist oversight, and applicable state regulations.

Requirements

High school diploma or equivalent.
Strong verbal communication and listening skills.
Energetic and flexible.
Ability to manage multiple projects and timelines.
Well organized and detail oriented.
Sound judgment.
Ability to form strong working relationships within a team.
Willingness to identify additional tasks and assist others.
Basic computer skills using Microsoft Office Suite.
Clinical training and competency verification through the Solis Clinical Education Program as required.
Full-time availability for 40 hours per week, rotating schedules, and occasional evening and Saturday rotations.
Ability to provide coverage at other locations as needed.

Nice To Haves

Basic knowledge of medical terminology.
At least two years of experience in a healthcare or customer service environment.
College coursework.
Certified Medical Assistant credential.

Responsibilities

Facilitate appropriate patient flow between registration and imaging modalities to help ensure timely care.
Chaperone radiologists as needed.
Set up procedure trays and assist radiologists or technologists with procedures as required.
Use RIS/PACS and Penrad/MagView proficiently.
Schedule appropriate patient follow-up and/or additional examinations and obtain appropriate orders.
Verify and/or enter patient demographic, insurance, and contact information into the system accurately.
Explain forms to patients and assist them with completion as needed.
Track and obtain pathology results for data outcomes reporting.
Scan documents and link them to patient medical records as needed.
Handle calls about general patient questions, such as directions and hours of operation.
Refer questions regarding medical results to a clinical team member.
Maintain patient confidentiality.
Adhere to the attendance policy.
Participate in front-office training as requested.
Perform other duties as assigned.
Perform or assist with clinical patient care and medical procedures only after required training and competency verification.
Observe scope-of-practice limitations, including radiologist direction for freezing and printing ultrasound images; radiologist responsibility for final informed consent and drawing up medications; radiologist review and confirmation of pathology requisitions; and written Solis University Clinical Education Program authorization and applicable state limitations before performing bone density examinations.