Clinical Lab Assistant II

PathGroup • Nashville, TN

4d

About The Position

The Clinical Lab Assistant II performs clinical laboratory support functions, including data entry, receiving and handling specimens, centrifuging, preparing specimens for testing, preparing peripheral smears by automated methods, and loading bar-coded specimens onto analyzers. The role also supports automated specimen sorting, decapping, aliquotting, and archiving, and assists Clinical Supervisors and Managers with day-to-day laboratory operations as needed.

The position handles specimen processing and related pre- and post-analytic work, waived testing, operation and basic troubleshooting of automated laboratory lines, pending-specimen tracking and retrieval, specialty specimen preparation, referral testing follow-up, client communications, and routine clerical and documentation tasks. The role requires adherence to laboratory safety procedures, productivity expectations, corporate policies, and regulatory and security requirements for protecting sensitive information.

Requirements

• High school diploma or GED.
• Strong aptitude for pattern recognition.
• Knowledge of Microsoft Office suite.
• Ability to adhere to laboratory safety procedures, regulatory guidelines, and corporate compliance, privacy, and security policies.

Nice To Haves

• Associate degree in Biology, Chemistry, or equivalent.
• Prior knowledge of laboratory testing and specimen processing.
• At least one year of previous job-related experience in a health care environment.
• Knowledge of medical terminology.

Responsibilities

• Receive FastTrack department specimens within established productivity metrics.
• Load and unload specimens on automated instrumentation in accordance with state guidelines.
• Produce accurate and reliable data and interpret results for waived testing.
• Maintain and troubleshoot automated lines for Hematology, Urines, Chemistry, and Microbiology.
• Prepare samples and specimens, including inoculation.
• Perform laboratory tests, including pre- and post-analytic phases.
• Maintain clinical pending-specimen logs to identify missing physical specimens and retrieve specimens found through pending-log review.
• Use specimen registration and accessioning processes for department testing.
• Handle specialty specimens by assembling folders, printing labels, sorting samples by department, completing add-on testing paperwork, and sending samples for reference testing.
• Maintain and review pending lists and ensure referral testing turnaround-time requirements are met.
• Collect information about client inquiries and complaints and communicate it to Client Services Representatives for follow-up and response.
• Receive inbound calls from physicians, laboratories, nurses, clients, sales representatives, clinics, and hospitals; direct calls to appropriate personnel and communicate with clients as needed.
• Handle difficult calls tactfully, courteously, and professionally.
• Perform routine clerical duties, including filing, faxing, supply inventory, and receiving and distributing mail.
• Accurately capture computer images using software and perform assigned data entry for patient demographic information and imaging.
• Meet productivity expectations established by current departmental guidelines.
• Transport and help organize documentation stored off-site, review retention times, and dispose of documentation when retention times are met.
• Follow laboratory safety precautions and procedures in procedure manuals.
• Perform responsibilities in alignment with industry security practices and regulatory guidelines to protect protected health information and other sensitive company data.
• Follow the Corporate Compliance Program and corporate policies, including Privacy and Security policies.
• Work with other PathGroup departments and subsidiaries and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED