Clinical Applications Trainer — Federal Health IT

Rackner

11h•Remote

About The Position

Rackner is seeking an experienced Clinical Applications Trainer to help healthcare professionals confidently use specialized clinical applications. The trainer delivers live classroom and virtual instruction, guides practical learning activities, and helps clinical teams build skills for using evolving healthcare technology. The role works directly with clinicians and support personnel during training sessions, system transitions, and go-live activities. The trainer explains complex workflows, engages learners, and provides practical coaching so healthcare teams can apply new skills in operational settings. This is a remote, United States-based position involving regular domestic and international travel to designated healthcare facilities for in-person instruction and coaching, as well as scheduled virtual training. An active U.S. Government Secret security clearance is required.

Requirements

Train-the-Trainer (T3) certification.
At least three years of professional experience delivering clinical application training.
Direct experience delivering instruction on at least one designated military healthcare electronic health record or operational medical application required for the position.
Active U.S. Government Secret security clearance.
Willingness and ability to travel regularly within the United States and internationally to deliver in-person instruction and hands-on coaching.

Nice To Haves

Clinical background, such as registered nursing, military medic, corpsman, or related healthcare experience.
Experience facilitating training and documenting completions through government learning management systems.
Awareness of Section 508 accessibility requirements and their relevance to training activities.

Responsibilities

Deliver classroom and live virtual training sessions using approved instructional materials and established schedules.
Guide clinicians and support staff through role-based workflows, demonstrations, and hands-on exercises.
Administer approved competency assessments and proficiency checks during system implementations and unit transitions.
Provide at-the-elbow coaching during application go-lives, system releases, and adoption activities.
Collect post-training surveys and learner feedback to identify knowledge gaps, recurring questions, and opportunities for additional instruction.
Maintain accurate attendance, assessment, and training completion records in approved learning management systems, following established reporting procedures.
Communicate recurring learner challenges and workflow questions to clinical and curriculum teams to support improvements to instructional materials and training delivery.