Clinical Informatics Specialist — Federal Health IT

Rackner

3h • Remote

About The Position

Rackner is seeking a Clinical Informatics Specialist to apply professional clinical expertise and informatics knowledge to challenges clinicians encounter when using electronic health record (EHR) systems in complex federal healthcare environments. The position bridges clinical practice and technology to improve workflow reliability, user confidence, clinical information accuracy, and the effectiveness of clinical applications.

The specialist will work with clinical and technical professionals to resolve complex workflow issues, coach clinicians, validate clinical content, and contribute clinical insights to operational reviews and continuous improvement. The role is remote within the United States, with travel to designated federal healthcare facilities as needed for specialized onsite assistance.

Requirements

• Professional qualifications as a licensed registered nurse (RN) or other qualifying clinician.
• A recognized professional certification in nursing or clinical informatics, such as ANCC Nursing Informatics Board Certification (NI-BC) or an accepted equivalent relevant to the clinical background.
• At least 3 years of direct experience supporting clinical workflows on designated military healthcare EHR platforms; specific systems experience will be confirmed during the recruiting process.
• Demonstrated ability to evaluate complex clinical workflow issues, apply sound clinical judgment, and distinguish clinical concerns from functional or technical problems.
• Experience guiding clinical professionals through EHR workflows and communicating practical solutions to users with varying technical proficiency.
• Ability to assess clinical information for accuracy, document findings clearly, and collaborate effectively with multidisciplinary teams.
• Active U.S. Government Secret security clearance.

Nice To Haves

• Experience with clinical reporting tools, EHR usage analytics, or workflow adoption measurement.
• Experience developing or contributing to clinical competency assessments.
• Background supporting military medical operations or healthcare delivery within military environments.

Responsibilities

• Diagnose complex clinical workflow issues and distinguish application configuration concerns, workflow design gaps, training needs, and potential system defects to identify appropriate resolution paths.
• Coach clinicians on effective EHR workflows, address recurring challenges, and reinforce appropriate application use.
• Validate clinical content for accuracy and consistency, identify discrepancies, and recommend corrections before publication.
• Review the clinical appropriateness of designated access requests involving sensitive or privileged clinical roles and document preliminary findings for authorized approvers.
• Identify workflow adoption barriers and recurring operational issues, contributing clinical insights to performance reviews, corrective actions, and continuous improvement activities.
• Coordinate with functional analysts, technical specialists, and clinical stakeholders to resolve issues requiring specialized clinical interpretation and multidisciplinary expertise.
• Provide targeted clinical informatics assistance remotely and at designated healthcare facilities when persistent workflow challenges require onsite engagement.

Benefits

• Company-supported professional certifications and career development opportunities.
• 401(k) retirement plan with 100% company matching up to 6%.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.
• Weekly pay and company team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed