Clinical Informatics Specialist

Suvida Healthcare•Phoenix, AZ

About The Position

The Clinical Informatics Specialist (CIS) collaborates with Suvida Healthcare primary care providers and plays a vital role within the Care Team. The position focuses on ensuring accurate and efficient medical documentation during patient encounters. Working alongside providers, the CIS records medical histories, physical examinations, diagnostic tests, treatment plans, and other pertinent information in electronic health record (EHR) systems. This support allows healthcare professionals to devote more time to patient care while maintaining comprehensive and precise patient records. The CIS also supports chart review, coding and documentation queries, quality metrics, population health initiatives, morning huddle preparation, and communication across the care team. The role requires at least two years of clinical experience, proficiency in English and Spanish, strong technical and organizational skills, and a commitment to accuracy and patient confidentiality. A bachelor’s degree in a healthcare-related field is preferred.

Requirements

  • At least 2 years of clinical experience.
  • Proficiency in both English and Spanish.
  • Ability to efficiently use electronic health record (EHR) systems.
  • Strong typing skills and advanced computer proficiency.
  • Effective written and verbal communication skills.
  • Ability to thrive in a fast-paced clinical environment while maintaining accuracy.
  • Strong organizational skills, time management, and problem-solving capabilities.
  • Willingness to move between Neighborhood Centers as needed.

Nice To Haves

  • Familiarity with medical terminology, anatomy, and physiology.
  • Prior experience as a Medical Scribe.
  • Bachelor’s degree in a healthcare-related field.

Responsibilities

  • Accompany healthcare providers during patient visits and document relevant medical histories, physical examinations, diagnostic tests, and treatment plans in real time.
  • Use EHR systems to enter and manage patient data in accordance with compliance and confidentiality standards.
  • Review and organize patient charts for completeness and accuracy, and address inconsistencies or discrepancies.
  • Facilitate the exchange of information, requests, and follow-up instructions between healthcare providers and other team members.
  • Enter accurate ICD-10 and CPT codes for diagnoses, procedures, and services provided during patient encounters.
  • Liaise between the coding team and providers to resolve documentation queries in a timely manner.
  • Research patients’ historical charts and external data to prepare morning huddle presentations.
  • Oversee the measurement, analysis, and reporting of healthcare quality metrics, and identify and close gaps in care.
  • Analyze population health and coding strategies to improve patient stratification, identify at-risk patients, and assist with enrollment in chronic care management protocols.
  • Stay current on evidence-based medical protocols and provide updated data to the care team.
  • Follow patient privacy and confidentiality regulations, including HIPAA, and handle patient data discreetly.
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