RN Clinical Informatics Specialist
About The Position
The RN Clinical Informatics Specialist works with healthcare team members, physicians, and managers to evaluate, strategically direct, and coordinate implementation, user training, and support for clinical support systems in the clinic. The role applies EHR and technology expertise, analytical skills, and operational workflow knowledge to standardize clinical workflows and improve the quality of care and patient service. The specialist supports clinical system optimization and regulatory requirements, serves as a resource and liaison for clinic staff, and leads or contributes to multiple projects and cross-functional teams. The position also provides guidance to other analysts, managers, and consultants and develops collaborative relationships with business owners and other resources.
Requirements
- A minimum of three years of recent direct patient-care experience, or equivalent job experience, as a Nurse Practitioner, Physician Assistant, Registered Nurse, or similar-level clinical title.
- Bachelor’s degree and three years of experience in business, Health Care Administration, Nursing, or a related field.
- Meet the minimum educational credentials from an accredited school, college, or university.
- Ability to perform the essential duties satisfactorily.
- Strong computer software application skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Access, and the ability to learn other programs and custom applications.
- Excellent interpersonal skills, including the ability to work with customers and clients in a multi-contractor environment.
- Strong verbal and written communication skills.
- Ability to analyze and communicate complex concepts.
Nice To Haves
- Experience in a healthcare organization or a clinical background.
- Knowledge of quality and performance measures, customer satisfaction, and accreditation standards in a healthcare environment.
- Creative problem-solving approach and strong analytical skills.
- Ability to independently develop and implement systems and processes in a government setting.
- Ability to develop organizational policies, procedures, and plans for large organizations or government agencies.
- Ability to learn quickly.
- Experience with database systems such as SQL and Oracle.
- Experience or training with EHR clinical workflows and medical record systems.
Responsibilities
- Identify clinical practice workflow and process issues and provide leadership and guidance to define system and process requirements that optimize system performance and provider technology utilization.
- Deliver evidence-based clinical content and ensure its quality to meet regulatory and contract mandates.
- Act as a resource and liaison for staff throughout the clinic.
- Lead and facilitate organizational decision-making to tailor the EHR system and other clinical applications to business needs.
- Identify enhancements that increase end-user involvement and obtain user feedback.
- Assist IT with designing and developing test scripts and materials for end-to-end workflow testing when necessary.
- Resolve problems with IT using the change management process.
- Provide project-plan deliverables as a team member to meet established project goals, measurements, performance expectations, and outcomes.
- Develop training and follow-up at-the-elbow support for new providers.
- Help develop methods to analyze system optimizations and work on solutions with the EHR Steering Committee.
- Participate in workgroups related to regulatory measures.
- Provide guidance and act as a resource for analysts, managers, and consultants designing resolutions to complex issues.
- Develop and maintain collaborative relationships with business owners and other resources.
- Lead and manage multiple projects and associated cross-functional, multidisciplinary project teams.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
