RN Clinical Informatics Specialist

Inomedic Health Applications•Richland, WA

About The Position

The RN Clinical Informatics Specialist works with healthcare team members, physicians, and managers to evaluate, strategically direct, and coordinate implementation, user training, and support for clinical support systems in the clinic. The specialist applies EHR and technology expertise, analytical skills, and knowledge of operational workflows to standardize clinical workflows and improve the quality of care and service for patients. The position provides clinical informatics leadership and guidance, supports system and process optimization, and contributes to project planning and implementation. It also provides training and at-the-elbow support for new providers and serves as a resource for clinic staff, analysts, managers, and consultants.

Requirements

Minimum of three years of recent experience, or equivalent job experience, providing direct patient care as a Nurse Practitioner, Physician Assistant, Registered Nurse, or similar-level clinical professional.
Bachelor’s degree and three years of experience in business, Health Care Administration, Nursing, or a related field.
Minimum educational credentials from an accredited school, college, or university.
Ability to perform each essential duty satisfactorily.

Nice To Haves

Experience in a healthcare organization or clinical background.
Knowledge of quality and performance measures, customer satisfaction, and accreditation standards in a healthcare environment.
Creative problem-solving approach and strong analytical skills.
Ability to independently develop and implement systems and processes in a government setting.
Ability to develop organizational policies, procedures, and plans for large organizations or government agencies.
Strong computer software skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Access, and ability to learn other programs and custom applications.
Excellent interpersonal skills, including working with customers and clients in a multi-contractor environment.
Strong verbal and written communication skills.
Ability to learn rapidly.
Experience with database systems such as SQL and Oracle.
Experience or training with EHR clinical workflows and medical record systems.
Ability to analyze and communicate complex concepts.

Responsibilities

Identify clinical practice workflow and process issues and provide leadership and guidance to define system and process requirements that optimize system performance and technology use by providers.
Deliver evidence-based clinical content and ensure its quality to meet regulatory and contract mandates.
Act as a resource and liaison for staff throughout the clinic.
Lead and facilitate organizational decision-making to tailor the EHR system and other clinical applications to business needs.
Identify enhancements that increase end-user involvement and obtain user feedback.
Assist IT in designing and developing test scripts and materials for end-to-end workflow testing when necessary.
Resolve problems with IT using the change management process.
Support business and project plans by providing deliverables as a team member and helping meet project goals, measurements, performance expectations, and outcomes.
Develop training and provide follow-up at-the-elbow support for new providers.
Help develop methods for analyzing optimizations and work on solutions with the EHR Steering Committee.
Participate in workgroups related to regulatory measures.
Provide guidance and serve as a resource for analysts, managers, and consultants designing resolutions to complex issues.
Develop and maintain collaborative relationships with business owners and other resources.
Lead and manage multiple projects and associated cross-functional, multidisciplinary project teams.
Perform other duties as assigned.