Clinical Applications Specialist—Dosimetrist (Traveling Position)

Siemens Healthineers•Greendale, WI

2d•$123,460 - $169,752•Remote

About The Position

Provides clinical applications training and support to customers, serving as a dosimetry subject matter expert both on-site and remotely. The role prepares customers to operate Varian Medical Systems equipment safely and effectively, make full use of its functionality, and meet their business needs, while helping manage clinical expectations and promote customer satisfaction. The specialist may share competitive product performance information with headquarters, marketing, or engineering; coordinate or lead customer and employee training; present at seminars, training programs, and trade shows; and support product demonstrations at customer events. The role also develops training resources such as quick tips, workbooks, videos, and implementation guides, and works with cross-functional teams to support customer service and relationships. Additional responsibilities include creating and maintaining formal customer training documents, designing and overseeing initial and ongoing training for Clinical Applications Specialists, and providing continued training for new product releases. The position requires extensive travel, including travel into Canada, and the successful applicant must reside in the specified Northern region. Full access to client sites is required, subject to applicable vendor credentialing requirements.

Requirements

Must be a Certified Dosimetrist.
Clinical understanding of processes in a medical and/or radiation oncology department.
Travel required up to 75–100%, including intermittent weekends.
Excellent interpersonal skills.
Exemplary listening, verbal, and written communication skills.
Adaptable, positive, and open to new ideas and situations.
Highly motivated self-starter who takes initiative.
Enthusiastic learner who is eager to meet challenges and quickly assimilate new concepts.
Complete the LMS training plan specific to assigned responsibilities.
Experienced knowledge of remote training tools such as Smart Connect and virtual classroom, and business tools including Microsoft Office Suite, Salesforce, ServiceMax, Qlikview, and a Learning Management System.
Substantial understanding of the job and ability to apply knowledge and skills across a wide range of tasks.
Ability to exercise judgment on moderately difficult assignments and resolve issues or make recommendations.
Proficient at leading a team and taking on special assignments.
Proficient delivery of training for at least 20–30% of Varian products.
Ability to build effective working relationships with internal and external customers.
Ability to meet and maintain applicable client vendor credentialing requirements, unless prohibited by law; requirements may include identity verification, background checks, drug screening, immunizations, annual TB testing, and healthcare training.
Bachelor’s degree or equivalent.
Minimum of 2–3 years of clinical experience or equivalent, or 3 years in position.
Enrollment in a Varian-approved Development Program.
Must meet Canadian Border Services requirements for travel into Canada.
Valid U.S. or Canadian driver’s license.
Must live in the Northern region, including New York, New Jersey, New Hampshire, Massachusetts, Connecticut, Maine, Rhode Island, Vermont, Pennsylvania, or Delaware; consideration may be given to border states.
Must be able to work with controlled technology in accordance with U.S. export control law.

Nice To Haves

Additional RT License is preferred.

Responsibilities

Provide on-site and remote clinical applications training and support to customers in dosimetry.
Prepare customers to operate Varian Medical Systems equipment according to safe and effective use guidelines and to use its functionality to meet business needs.
Assist in managing customers’ clinical expectations.
Provide competitive product performance information to headquarters, marketing, or engineering groups as available.
Coordinate or lead customer and/or employee training courses.
Conduct large-group presentations at seminars, training programs, and trade shows.
Provide demonstration support at local, regional, and national customer events.
Develop complementary training materials, including quick tips, workbooks, video media, and implementation guides.
Work with cross-functional teams to support services and optimize customer relations.
Create and maintain formal customer training support documents.
Design and oversee initial and ongoing training for Clinical Applications Specialists, and continued training for new product releases.
Mentor Clinical Training Specialist I and II.
Support cross-functional teams through product knowledge, including at trade shows and in sales support, marketing, and testing.
Complete the LMS training plan specific to assigned responsibilities.
Meet and maintain applicable client vendor credentialing requirements for access to client sites.
Perform other duties as assigned by Training Operations and/or the Applications Manager.