Clinical Administrative Assistant

START Center for Cancer Research•Miami, FL
•Onsite

About The Position

The Clinical Administrative Assistant provides administrative and operational support to oncology research teams and Principal Investigators at the START Center for Cancer Research. START is an early-phase clinical research site network dedicated to oncology, offering access to clinical trials in community practices throughout the United States and Europe. The position is based at 13400 S.W. 120th St., Suite 300-A, Miami, Florida 33186, and follows a Monday-Friday schedule from 8 a.m. to 5 p.m. The role includes handling calls and visitors, maintaining records and office systems, responding to administrative inquiries, coordinating schedules and meetings, and supporting office operations. START describes a collaborative and inclusive workplace that encourages continuous learning, professional growth, shared ideas, and flexibility. The organization is an equal opportunity employer.

Requirements

  • High school diploma or GED.
  • Three years of experience in a clinical administrative role.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems, including recordkeeping and filing.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree.
  • Experience working in a CRO, clinical trial, life sciences, or healthcare environment.

Responsibilities

  • Answer and transfer phone calls, screening them when necessary.
  • Welcome and direct visitors and clients.
  • Maintain filing systems.
  • Retrieve information from records, email, minutes, and other documents, and prepare written summaries of data when needed.
  • Respond to and resolve administrative inquiries and questions.
  • Coordinate and schedule travel, meetings, and appointments for managers or supervisors.
  • Prepare agendas and schedules for meetings.
  • Record and distribute minutes or other meeting records.
  • Maintain office supplies and coordinate maintenance of office equipment.
  • Maintain a system for recording expenses and petty cash use.

Benefits

  • 401(k) retirement savings plan with employer match.
  • Eligibility for an annual performance bonus based on role and company results.
  • Generous paid time off and paid holidays.
  • Comprehensive medical, dental, and vision coverage, plus optional insurance options.
  • Company-paid life and disability insurance.
  • Employee Assistance Program providing confidential, no-cost support for employees and their families from day one.
  • Flexible FSA and HSA plans.
  • A supportive environment that values balance, wellbeing, and flexibility.
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