Clinical Administrative Assistant

Easterseals PORT Health • Statesville, NC

4d • $18 - $22 • Onsite

About The Position

Easterseals PORT Health is seeking a full-time, on-site Clinical Administrative Assistant to support the EMPOWER Program in Statesville, North Carolina. The role works closely with providers on medication management and related clinical administrative tasks, including scheduling, follow-ups, prior authorizations, managing sample logs, entering vitals, uploading lab results, and receiving calls about medication management. The assistant also provides general office support and helps foster a positive, collaborative team environment grounded in accountability, commitment, and caring.

The organization provides disability, mental health, and substance use services across North Carolina and Virginia. The position is scheduled for 40 hours per week, with pay of $18–$22 depending on experience. A CNA is preferred but is not required.

Requirements

• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational skills and clear communication.
• High attention to detail and follow-through.
• Ability to handle sensitive situations with professionalism and discretion.
• Valid driver’s license, good driving record, and insurability required.

Nice To Haves

• Two or more years of administrative or office support experience preferred.
• CNA preferred but not required.

Responsibilities

• Work closely with providers on medication management tasks.
• Schedule appointments and follow up as needed.
• Handle prior authorizations and manage sample logs.
• Enter vitals and upload laboratory results.
• Receive calls about medication management.
• Serve as a professional and courteous first point of contact for providers.
• Answer and direct incoming phone calls professionally, discreetly, and with sound judgment.
• Sort and distribute incoming mail and packages and prepare outgoing mail.
• Monitor and replenish postage meter funds.
• Order and maintain office and breakroom supplies.
• Copy and bind meeting materials and complete mail merges as needed.
• Foster a positive, collaborative team environment rooted in accountability, commitment, and caring.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage, plus a flexible spending account.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed