Clinical Account Specialist - Puerto Rico

Ionis Pharmaceuticals, Inc.•,

47d•$140,000 - $160,000

About The Position

The Clinical Account Specialist (CAS) is a field-based role based in Florida covering Puerto Rico. The position supports the launch and ongoing growth of Ionis’s first wholly owned commercial product as its indication expands from Familial Chylomicronemia Syndrome (FCS) to severe hypertriglyceridemia (sHTG). The CAS develops a deep understanding of the healthcare landscape and the patients, providers, and care networks involved in treating cardiometabolic and lipid-related diseases. The role engages key customers and accounts, identifies opportunities to improve patient care, and builds partnerships across the healthcare ecosystem. The CAS works with cross-functional partners and external customers to advance Ionis’s goals and support patients. The position builds and leverages local healthcare relationships to understand customer needs, develop and execute effective business and account plans, and improve patient outcomes while working in compliance with Ionis’s Code of Ethics and Business Conduct.

Requirements

Bachelor’s degree.
At least 5 years of pharmaceutical sales experience across new product launches, account-based selling, HCP and IDN engagement, and cross-functional field team coordination.
Valid U.S. driver’s license and a driving record that complies with company standards.

Nice To Haves

Prior experience independently managing a sales territory.
Background in cardiology, endocrinology, or other subspecialties treating FCS patients.
Injectable experience.
Familiarity with cardiometabolic and lipid-related diseases such as sHTG.
Established relationships with key opinion leaders and major accounts.
Ability to analyze market data and develop territory strategies.
A record of navigating complex accounts and aligning solutions with patient needs.
Strong clinical knowledge and commitment to addressing patient needs.

Responsibilities

Educate healthcare professionals (HCPs) and office staff about sHTG, its diagnostic pathway, and the importance of prioritizing and treating appropriate patients.
Support a positive prescribing experience through value-added resources and HCP and patient support materials and programs.
Participate in conferences, congresses, and scientific meetings to educate HCPs about sHTG and its treatment.
Gather account insights and provide feedback to field leadership and marketing to inform product sales and marketing strategy.
Understand local referral networks, including primary and secondary treaters and referral patterns for sHTG patients.
Identify, validate, and document potential HCPs treating sHTG patients to inform commercial strategy.
Execute brand strategic plans by developing and carrying out customer-focused territory and strategic account plans to maximize business opportunities and customer satisfaction.
Develop insight-driven tactics based on brand requirements and the current and future needs of key customers, including hospital- and office-based endocrinologists, cardiologists, other relevant subspecialties, and targeted primary care physicians.
Adjust territory strategies to meet business goals and develop strategic account plans with field and brand leadership.
Participate in field meetings and training programs covering brand messaging, the sHTG disease state, and customer engagement tactics.
Certify on the approved label, compliance training, and applicable customer engagement policies; learn and adhere to company policies and procedures, including the Ionis Code of Ethics and Business Conduct.
Partner with cross-functional teammates to address customer needs and uphold compliant customer and patient experiences.
Share customer engagement learnings with field team members and leadership, including national and regional leads, marketing, field operations, and analytics.
Use available platforms and technology to engage customers compliantly through multiple channels.
Partner on accounts serving patients seen by multiple specialties across multiple geographies.