Clinic Supervisor - ColoRectal Clinic (Full-Time, Exempt)

Enloe Health•Chico, CA

6d•$36 - $48

About The Position

The Clinic Supervisor is responsible for the development, coordination, and operational management of the ColoRectal Clinic. The role supervises clinic staff and assists with program development, marketing, and business planning in collaboration with the clinic leadership team and Medical Director, if applicable. The Supervisor works with providers, staff, and Enloe’s leadership team to plan, organize, coordinate, and monitor the provision of quality, efficient health care services and resources to promote optimal clinical, financial, and satisfaction outcomes across the continuum of care. The position requires technical competence, professional judgment, strong communication and organizational skills, planning ability, creative problem solving, and sensitivity to the patient experience. The Supervisor must understand relevant regulatory requirements, including Medicare Conditions of Participation and criteria applicable to clinic practice, and work professionally and effectively with providers, staff, hospital departments, patients, and visitors. The role also requires flexibility in prioritizing changing patient needs and workloads, computer proficiency with Microsoft Word and Outlook, and strong leadership, decision-making, and judgment skills.

Requirements

Two years of clerical experience in a medical setting.
One year of supervisory experience in a hospital ambulatory area, hospital-based clinic, or medical practice setting.
Demonstrated technical competence, professional judgment, strong communication and organizational skills, planning skills, creative problem solving, and sensitivity to the patient experience.
Knowledge of regulatory requirements for areas of responsibility, including Medicare Conditions of Participation and criteria applicable to clinic practice.
Ability to communicate operational initiatives knowledgeably and articulately with providers and staff.
Ability to work professionally, positively, efficiently, and tactfully with department staff and hospital personnel.
Ability to interact professionally and tactfully with the public, including patients’ visitors, regarding questions or concerns about patient conditions, status, and care.
Ability to interface with hospital departments to maximize patient care resources.
Flexibility in prioritizing changing patient status and workloads.
Computer skills with Microsoft Word and Outlook.
Strong leadership, decision-making, and judgment skills.
Ability to be flexible, innovative, and creative in planning and problem solving.
Ability to fulfill the essential functions of the position and consistently demonstrate Enloe Medical Center’s core values.

Nice To Haves

Associate or bachelor’s degree in business, healthcare, or a related field.
Membership in a professional organization.
Attendance at conferences regarding management and supervision of employees.

Responsibilities

Develop, coordinate, and manage clinic operations.
Supervise clinic staff.
Assist with program development, marketing, and business planning in collaboration with the clinic leadership team and Medical Director, if applicable.
Collaborate with providers, staff, and Enloe leadership to plan, organize, coordinate, and monitor health care services and resources.
Promote quality and efficient care and optimal clinical, financial, and patient satisfaction outcomes.
Interface with hospital departments to use resources to maximize patient care efficiently.
Communicate, advise, write, and consult professionally.
Fulfill the essential functions of the position and consistently demonstrate Enloe Medical Center’s core values, serving as a role model to other employees.