Clinic Supervisor - Joint Replacement (Full-Time, Exempt)

Enloe Health•Chico, CA

About The Position

The Clinic Supervisor is responsible for the development, coordination, and operational management of the clinic or clinics. The role supervises clinic staff and assists with program development, marketing, and business planning in collaboration with the clinic leadership team and the Medical Director, if applicable. The Supervisor works with providers, staff, and Enloe’s leadership team to plan, organize, coordinate, and monitor the provision of quality, efficient health care services and resources, promoting optimal clinical, financial, and satisfaction outcomes across the continuum of care. The position requires technical competence, professional judgment, strong communication and organizational skills, planning ability, creative problem solving, and sensitivity to the patient experience. The Supervisor must understand relevant regulatory requirements, including Medicare Conditions of Participation and criteria applicable to clinic practice, and communicate operational initiatives effectively with providers and staff. The role also requires professional collaboration across hospital departments, flexibility in prioritizing changing patient needs and workloads, computer skills with Microsoft Word and Outlook, and strong leadership, decision-making, and judgment. The Supervisor is expected to serve as a role model for Enloe Medical Center’s core values. This is a full-time, exempt, day-shift position with 8-hour shifts, fixed days off on Saturday and Sunday, and 80 hours per pay period. The compensation range is $35.75–$48.26; the rate is based on applicable experience.

Requirements

At least two years of clerical experience in a medical setting.
At least one year of supervisory experience in a hospital ambulatory area, hospital-based clinic, or medical practice setting.
Demonstrated technical competence and professional judgment.
Strong communication, organizational, and planning skills.
Creative problem-solving ability and sensitivity to the patient experience.
Knowledge of regulatory requirements for areas of responsibility, including Medicare Conditions of Participation and criteria applicable to clinic practice.
Ability to communicate operational initiatives knowledgeably and articulately with providers and staff.
Ability to work professionally, positively, efficiently, and tactfully with department staff and hospital personnel.
Ability to interface with hospital departments to use resources to support patient care.
Flexibility in prioritizing changing patient status and workloads.
Computer skills with Microsoft Word and Outlook.
Strong leadership, decision-making, and judgment skills.
Ability to be flexible, innovative, and creative in planning and problem solving.
Ability to communicate, advise, write, and consult professionally.
Ability to fulfill the essential functions of the position and consistently demonstrate Enloe Medical Center’s core values.

Nice To Haves

Associate or bachelor’s degree in business, healthcare, or a related field.
Membership in a professional organization.
Attendance at conferences regarding management and supervision of employees.
Ability to deal professionally and tactfully with the public, including patients’ visitors, regarding questions or concerns about patient conditions, status, and care.

Responsibilities

Develop, coordinate, and operationally manage the clinic or clinics.
Supervise clinic staff.
Assist with program development, marketing, and business planning in collaboration with the clinic leadership team and Medical Director, if applicable.
Collaborate with providers, staff, and Enloe leadership to plan, organize, coordinate, and monitor health care services and resources.
Promote quality and efficient care and optimal clinical, financial, and satisfaction outcomes across the continuum of care.
Interface with hospital departments to use resources to maximize patient care in an expedient manner.
Serve as a role model for Enloe Medical Center’s core values.