Clinic Supervisor - Joint Replacement (Full-Time, Exempt)

Enloe Health•Chico, CA

6d•$36 - $48

About The Position

The Clinic Supervisor is responsible for the development, coordination, and operational management of the clinic or clinics. The role supervises clinic staff and assists with program development, marketing, and business planning in collaboration with the clinic leadership team and the service’s Medical Director, if applicable. The Supervisor works with providers, staff, and Enloe’s leadership team to plan, organize, coordinate, and monitor the delivery of quality and efficient health care services and resources, promoting optimal clinical, financial, and satisfaction outcomes across the continuum of care. The position requires technical competence, professional judgment, strong communication and organizational skills, planning ability, creative problem-solving, and sensitivity to the patient experience. The Supervisor must understand regulatory requirements relevant to areas of responsibility, including Medicare Conditions of Participation and criteria applicable to clinic practice. The role also calls for effective collaboration across hospital departments, adaptable prioritization as patient status and workloads change, and consistent demonstration of Enloe Medical Center’s core values.

Requirements

At least two years of clerical experience in a medical setting.
At least one year of supervisory experience in a hospital ambulatory area, hospital-based clinic, or medical practice setting.
Technical competence, professional judgment, strong communication and organizational skills, planning skills, creative problem-solving, and sensitivity to the patient experience.
Knowledge of regulatory requirements for areas of responsibility, including Medicare Conditions of Participation and criteria applicable to clinic practice.
Ability to communicate operational initiatives knowledgeably and articulately with providers and staff.
Ability to work professionally, positively, efficiently, and tactfully with department staff and hospital personnel.
Ability to interface with hospital departments to use resources to support patient care in an expedient manner.
Ability to adapt priorities to changing patient status and workloads.
Computer skills with Microsoft Word and Outlook.
Strong leadership, decision-making, and judgment skills.
Ability to plan and solve problems flexibly, innovatively, and creatively.
Ability to communicate, advise, write, and consult professionally.
Ability to fulfill the essential functions of the position and consistently demonstrate Enloe Medical Center’s core values.

Nice To Haves

Associate or bachelor’s degree in business, healthcare, or a related field.
Membership in a professional organization and attendance at conferences regarding management and employee supervision.
Ability to deal professionally and tactfully with the public, including patients’ visitors, regarding questions or concerns about patient conditions, status, and care.

Responsibilities

Develop, coordinate, and manage clinic operations.
Supervise clinic staff.
Assist with program development, marketing, and business planning in collaboration with the clinic leadership team and Medical Director, if applicable.
Collaborate with providers, staff, and Enloe leadership to plan, organize, coordinate, and monitor health care services and resources.
Promote quality and efficient services and optimal clinical, financial, and satisfaction outcomes across the continuum of care.
Communicate and coordinate with hospital departments to use resources effectively in support of patient care.
Serve as a role model by consistently demonstrating Enloe Medical Center’s core values.