Clinic Scheduling/Registration

Hancock County Health System•Britt, IA
•$17 - $23

About The Position

The Clinic Scheduling/Registration role greets patients and obtains required information, including insurance and identification. The position answers and appropriately transfers phone calls, registers and schedules patients in the electronic health record, collects payments, and prepares other items requested for patient appointments. The primary location is the Britt Medical Clinic, with travel to other locations as needed. The schedule is full-time, 80 hours per pay period, Monday through Friday.

Requirements

  • High school graduation or equivalent.
  • Excellent customer service skills.
  • Computer skills.
  • Ability to organize, prioritize, and multitask.
  • Telephone etiquette.
  • Ability to work well with others as part of a team.
  • Must be willing to travel to other locations if needed.
  • Must be able to read and sit continuously.
  • Good visual and auditory abilities.
  • Ability to handle frequent interruptions.

Nice To Haves

  • Previous experience in a clinical office setting.
  • Medical terminology.

Responsibilities

  • Greet patients.
  • Obtain required patient information, including insurance and identification.
  • Answer phones and transfer calls appropriately.
  • Register and schedule patients in the electronic health record.
  • Collect payments.
  • Prepare additional items requested for patient appointments.
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