Clinic Receptionist

Mercy Medical Physician Practi • Williston, ND

1d • $16 - $22

About The Position

The Clinic Receptionist serves as the welcoming point of contact for the clinic, helping create a comforting and efficient environment throughout the patient journey. The role manages patient reception and administrative tasks, uses technology to support clinic operations, and guides patients through care-related processes. Success requires strong interpersonal skills, technological proficiency, compassion for patient well-being, and an adaptable, patient approach.

The receptionist checks patients in and out, completes admission paperwork, maintains records in the electronic medical record system, collects patient payments, responds to routine insurance and billing questions, and supports appointment, referral, authorization, and pre-certification processes.

Requirements

• No requirements are listed upon hire.

Nice To Haves

• Experience in a healthcare setting.

Responsibilities

• Check patients in, interview them, and complete required paperwork to support an efficient admitting process and compliance with clinic and regulatory policies.
• Copy and scan patient medical records, insurance and benefits information, identification, referrals, insurance cards, and other hardcopy materials into the correct locations in the electronic medical record system.
• Check patients out and price services accurately to support required service documentation.
• Collect patient-responsibility payments and answer routine patient insurance and billing inquiries.
• Answer phone calls, confirm next-day appointments, verify insurance coverage, and inform patients about required documentation and time-of-service payment schedules.
• Gather, verify, and process referrals, authorizations, and pre-certifications in coordination with physicians, patients, and payers.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed