Clinic Receptionist
About The Position
As a Clinic Receptionist at Ridgeside Internal Medicine, you will welcome patients and help create a comforting, efficient clinic environment. The role manages patient reception and administrative tasks, uses technology to support clinic operations, and helps patients understand their care instructions. Success requires strong interpersonal skills, technological proficiency, compassion, and an adaptable, patient approach. Responsibilities include checking in patients and completing required paperwork in accordance with clinic and regulatory policies; answering and appropriately directing phone calls; scheduling appointments according to office guidelines; collecting accurate patient and insurance information, copays, and deductible amounts; scanning or copying patient-access materials into the correct electronic medical record location; and preparing complete charts for appointments.
Requirements
- High school graduate in General Studies or High School GED in General Studies.
Nice To Haves
- One year of healthcare experience.
- Experience with electronic medical records.
Responsibilities
- Check in patients and complete necessary paperwork to support an efficient admitting process and comply with clinic and regulatory policies.
- Answer phone calls and direct them appropriately.
- Schedule appointments according to office guidelines.
- Obtain accurate patient and insurance information and collect copays (TOS) and deductible amounts.
- Copy or scan patient-access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
- Prepare charts for patient appointments and ensure all necessary information is complete.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
