Clinic Phlebotomist
About The Position
The Clinic Phlebotomist collects and processes specimens from newborn, pediatric, and adult patients according to established protocols, while ensuring positive patient identification, proper specimen labeling, and patient safety. The role includes venipuncture, specimen processing and transport, limited testing under CLIA guidelines, quality control and proficiency testing, result entry, and communication of stat, critical, and other abnormal results as required by policy. The position also supports clinic and laboratory operations by responding to specimen requests, handling telephone calls, maintaining supplies and equipment, assisting with billing and other business functions, and instructing employees and students in phlebotomy and specimen-processing tasks. The employee must provide age-appropriate care and communicate effectively with patients, providers, visitors, and healthcare colleagues. This is a full-time position scheduled Monday through Friday, 8:45 a.m. to 5:15 p.m., with no weekends, holidays, or evenings. The listed pay range is $19.80 to $29.70.
Requirements
- High school graduate.
- No experience required.
- Demonstrated knowledge of and experience in phlebotomy or a related laboratory function.
- Basic computer skills, including experience using software applications.
- Keyboarding and typing skills.
- Excellent verbal and written communication skills and good listening skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Demonstrated customer service skills when interacting with physicians, patients, visitors, and other healthcare employees.
- Ability to operate all equipment necessary to perform the job.
- Ability to handle stressful situations calmly and professionally.
Responsibilities
- Verify positive patient identification and assess patient reactions to specimen collection.
- Perform venipuncture and collect specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
- Collect specimens according to priority and scheduled draw times, ensure collection functions are completed, and resolve specimen identification, requisition, or request issues.
- Ensure specimens are properly labeled and suitable for testing.
- Perform limited testing under CLIA 1988 guidelines and established policies and procedures.
- Answer and screen telephone calls, assist with inventory, and maintain supplies and equipment.
- Provide assistance in support of billing and other business functions.
- Accept, receive, sort, package, and track specimens from internal and external customers; process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading while maintaining proper identification.
- Respond to additional specimen collection requests via pager or other means.
- Order and verify test requests and document quality assurance or improvement information according to protocol.
- Run quality control checks and notify providers of stat, critical, and other abnormal results as defined by policy and procedure.
- Enter laboratory results into the computer system.
- Perform internal and external proficiency testing in the same manner as patient samples; review pending and management reports and generate and distribute reports.
- Instruct employees and students in phlebotomy, data entry, and specimen processing.
- Provide care appropriate to patient age and developmental needs, consistent with departmental policies and procedures.
Benefits
- Paid Time Off programs
- Medical, dental, vision, life, and short- and long-term disability benefits
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Potential premium pay, incentive pay for select positions, and annual increases based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
