Clinic Phlebotomist

Advocate Health • Fond du Lac, WI

3d • $20 - $30

About The Position

The Clinic Phlebotomist collects and processes patient specimens while ensuring accurate patient identification, specimen labeling, and adherence to established protocols. The role serves newborn, pediatric, and adult patients, assesses reactions to specimen collection, and obtains medical assistance when needed. It also supports laboratory testing, quality assurance, reporting, customer service, inventory, and related business functions.

This is a part-time role for 20 hours per week. Typical scheduled hours are 9:00 a.m.–5:30 p.m. Wednesday and Thursday, and 7:00 a.m.–11:00 a.m. Friday; schedules may change based on operational needs. The position also includes every fourth Saturday from 8:00 a.m.–12:00 p.m.

Requirements

• High school graduate.
• No experience required.
• Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
• Basic computer skills, including experience using software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills and good listening skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated customer service skills when interacting with physicians, patients, visitors, and other healthcare employees.
• Able to meet the age-specific care knowledge and skills required for the patients served.
• Able to operate all equipment necessary to perform the job.
• Able to frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
• Able to sit, stand, walk, and bend for the majority of the workday.
• Able to wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.

Responsibilities

• Verify positive patient identification and assess patient reactions to specimen procurement.
• Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
• Collect specimens according to priority and scheduled draw times, ensuring completion of collection functions and that specimens are properly labeled and suitable for testing.
• Resolve specimen identification and requisition issues and clarify requests.
• Perform limited testing under CLIA 1988 guidelines and established policies and procedures.
• Answer and screen telephone calls; assist with inventory and maintain supplies and equipment; support billing and other business functions.
• Accept, receive, sort, package, and track specimens from internal and external customers; process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading while maintaining proper identification.
• Respond to additional specimen procurement requests by pager or other means.
• Order and verify test requests; document quality assurance and improvement information; run quality control checks; and notify providers of stat, critical, and other abnormal results as policy requires.
• Enter laboratory results into the computer system.
• Perform internal and external proficiency testing in the same manner as patient samples; review pending and management reports; generate and distribute reports.
• Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
• Provide age-appropriate care informed by knowledge of growth and development across the life span and departmental policies and procedures.
• Operate necessary equipment and handle stressful situations calmly and professionally.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED