Clinic Phlebotomist

Advocate Health and Hospitals Corporation • Fond du Lac, WI

2d • Onsite

About The Position

The Clinic Phlebotomist collects blood and other specimens from newborn, pediatric, and adult patients according to established protocols, ensuring positive patient identification, proper specimen labeling, and specimen suitability for testing. The role also receives, sorts, processes, packages, and tracks specimens; performs limited testing and quality control; enters and reports results; and supports related laboratory, billing, and customer-service functions. The position requires age-appropriate care and knowledge of growth and development across the life span. It is part-time, benefits-eligible, and scheduled for 20 hours per week. Typical scheduled hours are 9:00 a.m.–5:30 p.m. Wednesday and Thursday and 7:00 a.m.–11:00 a.m. Friday, with every fourth Saturday from 8:00 a.m.–12:00 p.m. The schedule may be adjusted based on operational needs. Pay range: $19.80–$29.70.

Requirements

• High school graduate.
• No prior experience required.
• Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
• Basic computer skills, including experience using software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills and good listening skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
• Ability to operate all equipment necessary to perform the job.
• Frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
• Ability to sit, stand, walk, and bend for the majority of the workday.
• Ability to handle stressful situations calmly and professionally.
• Wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.

Responsibilities

• Verify positive patient identification to ensure patient safety.
• Assess patient reactions to specimen procurement and obtain medical assistance when necessary.
• Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocols.
• Obtain specimens according to priority and scheduled draw times, and complete specimen collection functions according to protocol.
• Ensure specimens are properly labeled and suitable for testing; resolve identification or requisition problems and clarify requests.
• Perform limited testing under CLIA 1988 guidelines and established policies and procedures.
• Answer and screen telephone calls; respond to additional specimen procurement requests via pager or other means.
• Assist with inventory and maintain supplies and equipment.
• Provide assistance in support of billing and other business functions.
• Accept specimens from internal and external customers; receive and sort specimens; package and track specimens for transport.
• Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Order and verify test requests.
• Document information for quality assurance and improvement according to established protocols, and run quality control checks.
• Notify providers of stat, critical, and other abnormal results as required by policy and procedure.
• Enter laboratory results in the computer system.
• Perform internal and external proficiency testing in the same manner as patient samples.
• Review pending and management reports and generate and distribute reports.
• Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
• Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the life span.

Benefits

• Comprehensive benefits and well-being programs, subject to eligibility based on FTE or status.
• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual performance-based increases.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED