Clinic Phlebotomist

Advocate Health•Sheboygan, WI
•$20 - $30

About The Position

The Clinic Phlebotomist verifies patient identification and collects blood and other specimens from newborn, pediatric, and adult patients in accordance with established protocols. The role assesses patient reactions to specimen collection and obtains medical assistance when needed. It also handles specimen receipt, sorting, processing, labeling, packaging, tracking, and preparation for testing while maintaining accurate identification and resolving specimen or requisition issues. The position performs limited testing under CLIA guidelines, quality-control and proficiency-testing activities, test-request verification, laboratory result entry, and reporting. It also supports telephone screening, inventory and equipment supplies, billing and other business functions, and instruction of employees and students in phlebotomy, data entry, and specimen processing. The employee must provide age-appropriate care and handle related duties as assigned. This is a part-time position of 20 hours per week, generally Monday through Friday from 8:00 AM to 12:00 PM, with a rotating Saturday shift once every four weeks. A weekday off is provided during a week when the employee works Saturday. There are no holiday or Sunday shifts. Additional hours may be available based on operational needs. The listed pay range is $19.80–$29.70.

Requirements

  • High school graduate.
  • No experience required.
  • Knowledge and experience in phlebotomy or a related laboratory function.
  • Basic computer skills, including experience using computer software applications.
  • Keyboarding and typing skills.
  • Excellent verbal and written communication skills and good listening skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Demonstrated customer service skills when interacting with physicians, patients, visitors, and other healthcare employees.
  • Ability to operate equipment necessary to perform the job.
  • Ability to sit, stand, walk, and bend for the majority of the workday; frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
  • Ability to handle stressful situations calmly and professionally.
  • Wear appropriate lab coat, gloves, gowns, and eye and face protection as needed; work may involve exposure to mechanical, electrical, chemical, radioactive, and infectious agents, including human blood and body fluids.

Responsibilities

  • Verify positive patient identification and assess patient reactions to specimen procurement.
  • Perform venipuncture and collect specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when needed.
  • Collect specimens according to priority and scheduled draw times, ensure proper labeling and suitability for testing, and resolve identification or requisition issues.
  • Perform limited testing under CLIA guidelines and established policies and procedures.
  • Answer and screen telephone calls; assist with inventory and maintain supplies and equipment; support billing and other business functions.
  • Accept, receive, and sort specimens from internal and external customers; package and track specimens for transport.
  • Process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading, while maintaining proper identification; respond to additional specimen procurement requests.
  • Order and verify test requests, document quality assurance and improvement information, and run quality-control checks.
  • Notify providers of stat, critical, and other abnormal results as defined by policy and procedure.
  • Enter laboratory results into the computer system; perform proficiency testing as patient samples; review pending and management reports; generate and distribute reports.
  • Instruct employees and students in phlebotomy, data entry, and specimen processing.
  • Provide care appropriate to the age-specific needs of patients in accordance with departmental policies and procedures.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible spending accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Career development programs.
  • Competitive compensation and potential premium or incentive pay for select positions.
  • Potential annual increases based on performance.
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