Clinic Phlebotomist

Advocate Health and Hospitals Corporation•Sheboygan, WI

About The Position

The Clinic Phlebotomist verifies patient identification and collects blood and other specimens from newborn, pediatric, and adult patients according to established protocols. The role assesses patient reactions, seeks medical assistance when necessary, ensures specimens are correctly identified and suitable for testing, and resolves specimen or requisition issues. The phlebotomist also performs limited testing under CLIA guidelines and supports specimen processing, laboratory testing, quality assurance, and result reporting. This part-time position is scheduled for 20 hours per week, generally Monday through Friday from 8:00 AM to 12:00 PM. It includes a rotation of one Saturday in four, with the Saturday shift alternating between 8:00 AM–12:00 PM and 8:30 AM–12:30 PM; a weekday off is provided during a week when the employee works Saturday. No holidays or Sundays are required. Additional hours may be available based on operational needs. The role requires age-appropriate care for patients across the lifespan and the ability to apply knowledge of growth and development to patient needs. Work involves operating required equipment, frequent lifting up to 10 pounds and occasional lifting up to 50 pounds, and sitting, standing, walking, and bending for most of the workday. The employee may encounter mechanical, electrical, chemical, radioactive, and infectious agents, including human blood and body fluids, and must use appropriate protective equipment. The position also requires handling stressful situations calmly and professionally.

Requirements

High school graduate.
No prior experience required.
Knowledge and experience in phlebotomy or a related laboratory function.
Basic computer skills, including experience with software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills.
Good listening skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the ages of patients served.
Ability to handle stressful situations calmly and professionally.
Ability to operate equipment necessary to perform the job.
Ability to meet the physical requirements, including frequent lifting up to 10 pounds, occasional lifting up to 50 pounds, and sitting, standing, walking, and bending for most of the workday.
Ability to use appropriate protective equipment when exposed to blood, body fluids, and other workplace agents.

Responsibilities

Verify positive patient identification to ensure patient safety.
Assess patient reactions to specimen collection and obtain medical assistance when necessary.
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to protocol.
Collect specimens according to priority and scheduled draw times; ensure collection functions are completed according to protocol.
Ensure specimens are properly labeled and suitable for testing; resolve identification or requisition problems and clarify requests.
Perform limited testing under CLIA 1988 guidelines and established policies and procedures.
Answer and screen telephone calls.
Assist with inventory and maintain supplies and equipment.
Provide assistance with billing and other business functions.
Accept specimens from internal and external customers; receive and sort specimens.
Package and track specimens for transport.
Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments while maintaining proper identification.
Respond to additional specimen procurement requests by pager or other means.
Order and verify test requests.
Document quality assurance and improvement information according to protocol and run quality control checks.
Notify providers of stat, critical, and other abnormal results as required by policy and procedure.
Enter laboratory results into the computer system.
Perform internal and external proficiency testing in the same manner as patient samples.
Review pending and management reports; generate and distribute reports.
Instruct employees and students in phlebotomy, data entry, and specimen processing.
Provide care appropriate to patient age-specific needs in accordance with departmental policies and procedures.

Benefits

Part-time benefits eligibility is indicated; eligibility for specific programs may depend on FTE or employment status.
Paid Time Off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Competitive compensation and potential premium pay based on position and teammate circumstances.
Opportunity for annual increases based on performance.
Career development programs.