Clinic Phlebotomist

Advocate Health • Wauwatosa, WI

3d • $20 - $30

About The Position

The Clinic Phlebotomist collects and processes patient specimens for laboratory testing, providing age-appropriate care to newborn, pediatric, and adult patients. The role verifies patient identity, assesses reactions to specimen collection, performs venipuncture and other collection procedures, and follows established protocols for specimen labeling, handling, processing, and transport. It also performs limited testing under CLIA guidelines, quality control and proficiency testing, and laboratory result entry and reporting. The position supports clinic and laboratory operations through customer service, telephone screening, inventory and equipment support, and assistance with billing and other business functions. The schedule is Monday through Friday, 11:00 a.m. to 7:30 p.m., with a one-in-four Saturday weekend rotation. The role is full-time, 40 hours per week.

Requirements

• High school graduate.
• No experience required.
• Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
• Basic computer skills, including experience using software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication and good listening skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated customer service skills to interact effectively with physicians, patients, visitors, and other healthcare employees.
• Ability to operate all equipment necessary to perform the job.
• Ability to frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
• Ability to sit, stand, walk, and bend for the majority of the workday.
• Ability to handle stressful situations calmly and professionally.
• Must wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.

Responsibilities

• Verify positive patient identification and assess patient reactions to specimen procurement.
• Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
• Collect specimens according to priority and scheduled draw times, ensure collection functions are completed according to protocol, and ensure specimens are properly labeled and suitable for testing.
• Resolve specimen identification or requisition problems and clarify requests.
• Perform limited testing under CLIA 1988 guidelines and established policies and procedures.
• Answer and screen telephone calls; assist with inventory and maintain supplies and equipment; support billing and other business functions.
• Accept, receive, sort, package, and track specimens from internal and external customers; process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading while maintaining identification.
• Respond to additional specimen procurement requests via pager or other means.
• Order and verify test requests, document quality assurance and improvement information, and run quality control checks.
• Notify providers of stat, critical, and other abnormal results as specified by policy and procedure.
• Enter laboratory results into the computer system.
• Perform internal and external proficiency testing in the same manner as patient samples; review pending and management reports and generate and distribute reports.
• Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
• Provide care appropriate to patients’ ages and developmental needs, consistent with departmental policies and procedures.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases.
• Career development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED