Clinic Phlebotomist Float

Advocate Health•Oshkosh, WI

10d•$20 - $30•Onsite

About The Position

The Clinic Phlebotomist Float is based primarily at the Oshkosh Westhaven Clinic, with occasional coverage at the Fond du Lac Clinic as needed. The role is full time at 32 hours per week. A typical schedule consists of four 8-hour shifts, generally from 7:30 a.m. to 4:00 p.m. Weekend coverage is typically required every fourth Saturday from 8:00 a.m. to 12:00 p.m., with weekday hours adjusted during weeks that include a weekend shift. As a float position, the role requires flexibility to accommodate coverage needs at different locations and shifts; scheduled hours may begin as early as 7:00 a.m. and end as late as 6:00 p.m. The Clinic Phlebotomist collects and processes specimens from newborn, pediatric, and adult patients; performs limited testing and laboratory support functions; maintains specimen identification and quality standards; and provides customer service to patients, providers, and other healthcare employees. The role also supports laboratory administration, reporting, inventory, and instruction of employees and students in phlebotomy and related functions. The position requires a high school education. No experience is required. Candidates should demonstrate knowledge and experience in phlebotomy or a related laboratory function, along with basic computer, communication, customer service, and multitasking skills. The work involves operating necessary equipment, frequently lifting up to 10 pounds and occasionally up to 50 pounds, and sitting, standing, walking, and bending for most of the workday. The employee may be exposed to mechanical, electrical, chemical, radioactive, infectious agents, and human blood and body fluids, and must use appropriate protective equipment.

Requirements

High school graduate.
No experience required.
Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
Basic computer skills, including experience using computer software applications.
Keyboarding and typing skills.
Excellent verbal and written communication skills and good listening skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
Ability to operate all equipment necessary to perform the job.
Ability to frequently lift up to 10 pounds and occasionally lift up to 50 pounds.
Ability to sit, stand, walk, and bend for the majority of the workday.
Ability to handle stressful situations calmly and professionally.
Ability to wear appropriate lab coat, gloves, gowns, and eye and face protection as needed.
Flexibility to accommodate coverage needs at different locations and shifts.
Weekend coverage typically required every fourth Saturday.

Responsibilities

Verify positive patient identification and assess patient reactions to specimen procurement.
Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
Collect specimens according to priority and scheduled draw times, ensure collection functions are completed according to protocol, and ensure specimens are properly labeled and suitable for testing.
Resolve specimen identification or requisition problems and clarify requests.
Perform limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines, according to established policies and procedures.
Answer and screen telephone calls; assist with inventory and maintain supplies and equipment; provide assistance with billing and other business functions.
Accept, receive, and sort specimens from internal and external customers; package and track specimens for transport; and process specimens for testing, including aliquoting, pre-analytical steps, and instrument loading, while maintaining proper identification.
Respond to additional specimen procurement requests via pager or other means.
Order and verify test requests; document quality assurance and improvement information; run quality control checks; and notify providers of stat, critical, and other abnormal results as required by policy and procedure.
Enter laboratory results in the computer system.
Perform internal and external proficiency testing in the same manner as patient samples; review pending and management reports; and generate and distribute reports.
Instruct employees and students in phlebotomy, data entry, and specimen processing functions.
Provide care appropriate to patients' ages and demonstrate knowledge of growth and development across the life span, assessing and interpreting information to identify age-specific needs and provide appropriate care.