Clinic Phlebotomist

Advocate Health • Milwaukee, WI

3d • $20 - $30

About The Position

The Clinic Phlebotomist collects and processes specimens from newborn, pediatric, and adult patients in accordance with established protocols. The role includes verifying patient identity, assessing patient reactions to specimen collection, ensuring specimens are properly labeled and suitable for testing, and obtaining medical assistance when necessary. The phlebotomist also performs limited testing under CLIA guidelines, processes specimens for testing, enters laboratory results, and supports quality assurance and proficiency testing activities.

Additional duties include responding to specimen requests, receiving and sorting specimens, packaging and tracking specimens for transport, answering and screening calls, maintaining supplies and equipment, and assisting with billing and other business functions. The position also involves instructing employees and students in phlebotomy, data entry, and specimen processing. The employee must provide care appropriate to patients’ age-specific needs and follow departmental policies and procedures.

This is a part-time position scheduled Monday through Friday, 8:00 a.m. to 12:00 p.m., with weekend and holiday rotation. It is based in the ACL Laboratories—AAH Good Hope Road department. The pay range is $19.80–$29.70.

Requirements

• High school graduate.
• No prior experience required.
• Demonstrated knowledge and experience in phlebotomy or a related laboratory function.
• Basic computer skills, including experience using software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills and good listening skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Demonstrated customer service skills to interact effectively with physicians, patients, visitors, and other healthcare employees.
• Ability to operate all equipment necessary to perform the job.
• Ability to handle stressful situations calmly and professionally.
• Ability to meet the physical demands of the role, including frequent lifting up to 10 pounds, occasional lifting up to 50 pounds, and sitting, standing, walking, and bending for most of the workday.
• Ability to work with potential exposure to mechanical, electrical, chemical, radioactive, and infectious agents, including human blood and body fluids, and to wear appropriate protective equipment as needed.

Responsibilities

• Verify positive patient identification and assess patient reactions to specimen procurement.
• Perform venipuncture and collect specimens from newborn, pediatric, and adult patients according to established protocols; obtain medical assistance when necessary.
• Obtain specimens according to priority and scheduled draw times, ensuring collection is completed according to protocol.
• Ensure specimens are properly labeled and suitable for testing, and resolve specimen identification or requisition problems.
• Perform limited testing under CLIA guidelines and established policies and procedures.
• Answer and screen telephone calls, assist with inventory, and maintain supplies and equipment.
• Provide assistance in support of billing and other business functions.
• Accept, receive, and sort specimens from internal and external customers; package and track specimens for transport.
• Process specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Respond to additional specimen procurement requests via pager or other means.
• Order and verify test requests and document quality assurance or improvement information according to protocol.
• Run quality control checks and notify providers of stat, critical, and other abnormal results as defined by policy and procedure.
• Enter laboratory results into the computer system.
• Perform internal and external proficiency testing in the same manner as patient samples.
• Review pending and management reports and generate and distribute reports.
• Instruct employees and students in phlebotomy, data entry, and specimen processing.
• Provide care appropriate to patients’ age-specific needs in accordance with departmental policies and procedures.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with possible premium pay, incentive pay for select positions, and annual increases based on performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED