Clinic Manager- Urgent Care

IU Health • Lafayette, IN

2d • Onsite

About The Position

Indiana University Health is seeking a Clinic Manager to lead its Urgent Care team at the Lafayette Urgent Care. The manager assists the Senior Leader with planning, directing, and overseeing operations in assigned areas. The role manages ongoing development, implementation, and performance outcomes to improve service-line efficiency, and oversees day-to-day supervision of patient services, financial management, and facility adequacy. It also maintains communication and collaboration among practice staff, physicians, administration, external customers, and health-system staff to support service delivery and service excellence. This is a fully onsite, Monday–Friday day-shift role, with availability to round during evenings and weekends and participate in an on-call rotation. Previous healthcare leadership experience is required. The position reports to the Executive Director, Retail Health Services, and has 10–15 direct reports.

Requirements

• Bachelor’s degree or equivalent years of experience.
• Four to six years of relevant experience.
• Previous healthcare leadership experience.
• Knowledge of business applications.
• Strong customer service skills.
• Ability to lead multiple projects simultaneously while ensuring timely results.
• Availability to round during evenings and weekends and participate in an on-call rotation.

Nice To Haves

• Bachelor’s degree in Business Administration, Management, or a related field.

Responsibilities

• Assist the Senior Leader in planning, directing, and overseeing operations within assigned areas.
• Manage development, implementation, and performance outcomes to improve the efficiency of responsible service lines.
• Oversee day-to-day supervision in assigned patient services areas.
• Manage finances and ensure the adequacy of assigned facilities.
• Maintain communication and collaboration among practice staff, physicians, administration, external customers, and appropriate health-system staff.
• Support service delivery that meets or exceeds customer needs and expectations.
• Lead multiple projects simultaneously and ensure timely results.
• Maintain compliance with organizational compliance policies and the Code of Conduct.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager