Medical Assistant - Urgent Care Clinic

Proliance Surgeons•Issaquah, WA

2d•$22 - $38

About The Position

Proliance Orthopaedics & Sports Medicine is hiring a Medical Assistant for its Ortho Care Now urgent care clinic in Issaquah. The Medical Assistant serves as a patient care coordinator and advocate, supporting direct patient care, clinical documentation, supplies, patient flow, and a positive patient experience while following OSHA/WISHA and other compliance and regulatory guidelines. The schedule is mostly Monday through Friday, 10 a.m. to 7 p.m., with some weekend work required. A $5,000 sign-on bonus is offered for CMAs. The role supports providers during clinic visits and procedures, helps maintain accurate patient records and communications, coordinates care and diagnostic testing, and keeps equipment and supplies ready. The position requires current Washington State Medical Assistant Certification, with Registered Medical Assistant status accepted in lieu of certification. An accredited Medical Assistant Program and casting, splinting, or wound care experience are preferred; equivalent clinical experience may substitute for program graduation.

Requirements

Current Washington State Medical Assistant Certification; Registered Medical Assistant status is accepted in lieu of certification.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service and interpersonal skills, including patience, compassion, empathy, and the ability to work with people from varied backgrounds.
Integrity and consistent respect for confidentiality, including HIPAA requirements.
Ability to follow safety, risk-management, and precautionary procedures.
Ability to use time efficiently and produce accurate, complete, detail-oriented work.
Dependability and timeliness.
Ability to work effectively as a team member toward shared goals.
Ability to adapt to continuous change and demonstrate flexibility.
Ability and willingness to continue learning.
Self-motivation and ability to work with increasing independence, follow guidelines and detailed instructions, and overcome challenges with little supervision.
Clear oral and written communication skills.
Ability to organize and prioritize work.
Critical-thinking and problem-solving skills.
Ability to manage fast-paced, stressful, and unpredictable situations professionally, safely, and efficiently.
Ability to work some weekends.

Nice To Haves

Graduation from an accredited Medical Assistant Program; equivalent clinical experience may be accepted instead.
Casting, splinting, or wound care experience.
Familiarity with or working knowledge of Electronic Medical Records.

Responsibilities

Arrange exam room instruments and equipment and maintain supplies.
Dispose of contaminated supplies and sterilize medical instruments.
Position patients for examinations and procedures.
Collect and prepare laboratory specimens.
Obtain vital signs, patient history, and chief complaints.
Perform other patient-care duties as necessary.
Prepare patient examination, dressing, and procedural areas using vigorous aseptic technique.
Assist providers during procedures by holding patients in position, manipulating body parts, immobilizing procedural or imaging areas with instruments, and positioning patients on tables.
Hand instruments to providers while standing for extended periods.
Report test results to patients as directed by the physician and in a timely manner.
Record vital information in the electronic record and ensure medication information, health history, and reasons for visits are obtained and documented.
Perform phone triage and postoperative calls, respond to assigned voicemail messages preferably within the same business day and no later than 24 business hours, and take required action.
Document all encounters and maintain patient documentation for visits and in-person or telephone communications.
Coordinate care and diagnostic testing at other facilities as directed by the physician.
Assist providers with electronic prescribing and medication-list maintenance.
Assist providers in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Perform other daily team duties and special tasks as assigned.