Urgent Care Clinic Manager

The University of Kansas Health System St. Francis Campus•Topeka, KS

About The Position

The Urgent Care Clinic Manager oversees day-to-day operations for three Urgent Care Clinics in Topeka, Kansas. The role manages staffing, patient flow, budgeting, clinic performance, administrative functions, and compliance with quality and regulatory standards. The manager leads and develops clinic staff and works with leadership to set goals and operational priorities that support high-quality patient care. The position is with The University of Kansas Health System St. Francis Campus, which offers career growth opportunities, tuition assistance, wellness and financial well-being resources, paid time off, comprehensive health benefits, and a supportive, inclusive culture. The organization has 378 licensed beds and a history of compassionate care dating to 1909.

Requirements

Associate's degree in a related field.
Five years of related work experience.

Nice To Haves

Bachelor's degree in a related field.
Certified Procedural Coder.
Experience in a healthcare office.

Responsibilities

Oversee day-to-day operations of three Urgent Care Clinics, including staffing, patient flow, budgeting, and overall clinic performance.
Lead, coach, and develop clinic staff, including managing employee relations, onboarding, training, performance evaluations, and ongoing feedback.
Partner with leadership to establish clinic goals, performance targets, and operational priorities that support high-quality patient care.
Manage clinic budgets and expenses, including staffing costs, to ensure resources are used effectively and within established guidelines.
Oversee administrative functions, including credentialing, licensing, payroll processes, and other clinic management responsibilities.
Maintain quality and regulatory standards, including applicable Joint Commission and OSHA requirements, and partner with Quality Assurance on compliance and improvement initiatives.
Establish and monitor quality benchmarks, identify improvement opportunities, and educate staff on continuous quality improvement practices.
Foster a positive, collaborative work environment through open communication, anticipating team needs, and timely responses to employee or operational concerns.