Clinic Manager - Urgent Care

Kingman Regional Medical Center•Kingman, AZ

4d•Hybrid

About The Position

The Clinic Manager coordinates the day-to-day staffing and business needs of the clinic(s). Support development and execution of strategic business plans, including recruitment, marketing, outreach, research, and financial initiatives. Oversee daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency. Foster physician satisfaction, employee engagement, and service excellence through continuous monitoring and improvement. Ensure compliance with federal, state, and organizational policies, procedures, and quality standards. Provide leadership in staff hiring, development, retention, and performance management. Manage budgets, financial reporting, and productivity metrics; recommend and implement process improvements. Collaborate with clinic and service line leaders to optimize integration of care and enhance patient experience. Standardize operational practices with other clinic managers to improve efficiency and consistency. Monitor market trends and service needs; recommend strategies for growth and improvement. This is a FLSA exempt position.

Requirements

Associates degree in Business and/or Healthcare related field or 2 years equivalent, relevant work experience and training
BLS through American Heart Association or American Red Cross
Current and valid U.S. driver’s license
Two years management/supervisory experience
Two years of medical office or healthcare experience
Ability to supervise and lead staff effectively
Ability to communicate effectively
Ability to deliver customer service excellence
Maintain attention to detail and stay organized
Knowledge of clinic operations and workflow
Experience with EMR and business technology equipment and systems
Ability to understand and work within a set budget using financial experience to increase revenue and drive down expenses.

Responsibilities

Coordinates the day-to-day staffing and business needs of the clinic(s).
Supports development and execution of strategic business plans, including recruitment, marketing, outreach, research, and financial initiatives.
Oversees daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency.
Fosters physician satisfaction, employee engagement, and service excellence through continuous monitoring and improvement.
Ensures compliance with federal, state, and organizational policies, procedures, and quality standards.
Provides leadership in staff hiring, development, retention, and performance management.
Manages budgets, financial reporting, and productivity metrics; recommends and implements process improvements.
Collaborates with clinic and service line leaders to optimize integration of care and enhance patient experience.
Standardizes operational practices with other clinic managers to improve efficiency and consistency.
Monitors market trends and service needs; recommends strategies for growth and improvement.

Benefits

Relocation Assistance Available
Medical, Dental, Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals and Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs
Employee Discounts
Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
Public Service Loan Forgiveness program eligibility for qualified student loans