Medical Assistant - Urgent Care Clinic

Proliance Surgeons•Issaquah, WA

5d•Onsite

About The Position

Proliance Orthopaedics & Sports Medicine is hiring a Medical Assistant for its Ortho Care Now clinic in Issaquah. The Medical Assistant acts as a patient care coordinator and advocate, maintains clinical supplies and proper documentation, and supports optimal patient flow and patient experience while following OSHA/WISHA and other compliance and regulatory guidelines. The role provides direct patient care and assists providers with clinic procedures, documentation, triage, care coordination, medication lists, and communication with patients and referring doctors. The schedule is mostly Monday through Friday, 10 a.m. to 7 p.m., with some weekend work required. A $5,000 sign-on bonus is offered for CMAs.

Requirements

Current Washington State Medical Assistant Certification; Registered Medical Assistant status may be considered in lieu of certification.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service, interpersonal, oral communication, and written communication skills.
Ability to demonstrate patience, compassion, empathy, integrity, and confidentiality, including HIPAA compliance.
Ability to use time efficiently and maintain quality, detail, accuracy, and completion of work.
Dependability, timeliness, effective teamwork, and ability to adapt to continuous change.
Ability to learn continuously and work with increasing independence and little supervision.
Ability to organize and prioritize work and apply critical thinking and problem-solving skills.
Ability to work professionally, safely, and efficiently in fast-paced, stressful, and unpredictable circumstances.
Ability to follow specific guidelines and detailed instructions and work toward standards of excellence.

Nice To Haves

Graduation from an accredited Medical Assistant Program, unless equivalent clinical experience is held.
Casting, splinting, or wound-care experience.
Familiarity or working knowledge of Electronic Medical Records.

Responsibilities

Arrange exam-room instruments and equipment and maintain supplies.
Dispose of contaminated supplies and sterilize medical instruments.
Position patients for examinations and procedures; collect and prepare laboratory specimens; obtain vital signs, patient history, and chief complaints; and perform other patient-care duties as needed.
Prepare patient examination, dressing, and procedural areas using aseptic technique.
Assist providers during procedures, including positioning or holding patients and handing instruments to providers.
Report test results to patients as directed by the physician and in a timely manner.
Document vital information and ensure medication information, health history, and reason for visit are obtained and recorded in the electronic record.
Perform phone triage and post-operative calls, respond to voicemail messages within the stated response timeframe, take required action, and document encounters.
Maintain patient documentation for visits and communications in person or by phone.
Coordinate care and diagnostic testing at other facilities as directed by the physician.
Assist providers with electronic prescribing and maintaining medication lists.
Assist providers in communicating with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Perform other daily team duties and special tasks as assigned.
Follow safety, risk-management, precautionary, confidentiality, and applicable compliance procedures.