Clinic Manager - Resident Clinic

Kingman Healthcare•Kingman, AZ

7d•Onsite

About The Position

The Clinic Manager for the Family Practice Resident Clinic coordinates day-to-day staffing and business needs and oversees clinic operations to support patient satisfaction, safety, quality, and efficiency. The role supports strategic business plans covering recruitment, marketing, outreach, research, and financial initiatives. It promotes physician satisfaction, employee engagement, and service excellence through ongoing monitoring and improvement, while ensuring compliance with applicable policies, procedures, and quality standards. The manager leads staff hiring, development, retention, and performance management; manages budgets, financial reporting, and productivity metrics; and recommends and implements process improvements. The role collaborates with clinic and service line leaders to improve care integration and patient experience, standardizes practices with other clinic managers, and monitors market trends and service needs to recommend growth and improvement strategies. The position is FLSA exempt and works days, Monday through Friday. Travel to other local offices may be required. The role involves physical activity including reaching and working above and below shoulder level, walking or being on one's feet, and frequent bending, squatting, kneeling, standing, and sitting. Duties may involve possible, but not routine, exposure to blood, body fluids or tissues, hazardous substances, or hostile individuals.

Requirements

Associate degree in Business and/or a healthcare-related field, or two years of equivalent relevant work experience and training.
BLS certification through the American Heart Association or American Red Cross.
Current and valid U.S. driver’s license.
Two years of management or supervisory experience.
Two years of medical office or healthcare experience.
Ability to supervise and lead staff effectively, communicate effectively, and deliver excellent customer service.
Attention to detail and organizational skills.
Knowledge of clinic operations and workflow.
Experience with EMR and business technology equipment and systems.
Ability to understand and work within a set budget, using financial experience to increase revenue and reduce expenses.
Ability to consistently reach and/or work above and below shoulder level; walk or be on one's feet and perform frequent bending, squatting, kneeling, standing, and sitting.
Ability to work with possible, but not routine, exposure to blood, body fluids or tissues, chemical, biological, and radioactive substances, and hostile individuals.

Responsibilities

Coordinate day-to-day clinic staffing and business needs.
Support development and execution of strategic business plans, including recruitment, marketing, outreach, research, and financial initiatives.
Oversee daily clinic operations to ensure patient satisfaction, safety, quality, and efficiency.
Foster physician satisfaction, employee engagement, and service excellence through continuous monitoring and improvement.
Ensure compliance with federal, state, and organizational policies, procedures, and quality standards.
Lead staff hiring, development, retention, and performance management.
Manage budgets, financial reporting, and productivity metrics; recommend and implement process improvements.
Collaborate with clinic and service line leaders to optimize care integration and enhance the patient experience.
Standardize operational practices with other clinic managers to improve efficiency and consistency.
Monitor market trends and service needs and recommend strategies for growth and improvement.
Travel to other local area offices as required.

Benefits

Relocation assistance available.
Medical, dental, and vision coverage.
Employer-paid HSA for HDHP participants.
Wellness and Employee Assistance Program.
Employer-paid group life insurance and short- and long-term disability.
Paid leave accruals and cash-out opportunities.
403(b) retirement plan with employer contributions.
Employee recognition programs, employee discounts, and employee referral bonus program.
Employee identity theft protection.
On-site daycare for employees’ children of all ages.
On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts.
Career growth and development.
Tuition reimbursement and scholarships for full-time employees.
Potential eligibility for Public Service Loan Forgiveness for employees with qualifying student loans.
Competitive salary and comprehensive benefits.