Clinic Lead

CENTRAL CITY COMMUNITY HEALTH CENTER•Indio, CA

5d•Onsite

About The Position

The Clinic Lead manages the daily activities of medical clinic staff and the non-clinical aspects of clinic operations. The role supports providers, supervises clinic operations, and helps ensure the clinic provides quality health and human services to medically underserved and low-income populations in a culturally sensitive manner. The position is located in Indio, California, and is classified as hourly and non-exempt.

Requirements

Bilingual in English and Spanish.
Certified Licensed Medical Assistant.
Four years of experience working in a nonprofit organization.
Demonstrated ability to exercise sound judgment.
Ability to communicate clearly and concisely.
Ability to plan, stay organized, and use strong management skills.
Ability to work under pressure, take initiative, and be flexible and cooperative.
Self-motivated and independently productive.
Ability to maintain confidentiality of patient information and company records.
Ability to work effectively with employees, providers, and managers.
Ability to convey a positive and professional image to patients and employees.
Proficiency with PC applications, including email, Microsoft Excel and Word, the internet, and networking devices.
Knowledge of CHDP guidelines, immunization schedules, and the AAP periodicity table.
Reliable transportation, automobile insurance, and a valid California driver's license.
Ability to manage multiple tasks tactfully, diplomatically, and empathetically.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with patients, customers, managers, and other personnel in person and by telephone.
Ability to pay close attention to detail and maintain composure under urgent or time-constrained conditions.
Ability to work under pressure in a fast-paced environment and maintain patient confidentiality.

Responsibilities

Provide backup for front- and back-office staff, PECS, referrals, and the CPSP person.
Ensure clinic coverage at all times.
Supervise and train staff members.
Prepare for and coordinate audits.
Update billing for programs including CHDP, SOFP, OB, and CPSP.
Conduct performance reviews for all staff members.
Ensure clinic compliance with program requirements, paperwork, provider notes, calibration, fire code, HIPPA regulations, and licensing.
Collect employee timesheets, manage scheduling, and ensure non-exempt employees take appropriate breaks and meal periods.
Perform monthly walk-through inspections.
Prepare clinic applications.
Conduct periodic chart reviews.
Handle clinic cash transactions and mail.
Ensure productivity goals are met and prepare weekly productivity reports.
Order office and medical supplies, including vaccinations and medications.
Prepare OSHPD reports.
Monitor the clinic budget.
Address and resolve patient and staff complaints.
Schedule patients and create new charts.
Manage prescription refills.
Demonstrate and uphold the organization's principle of providing quality, culturally sensitive health and human services to medically underserved and low-income populations.
Perform other duties as assigned.
Know, follow, and enforce safe work practices and applicable company safety policies and procedures.