Clinic Assistant

Burke Rehabilitation Hospital • Burke, VA

4d • Onsite

About The Position

Burke Rehabilitation Hospital is seeking a dependable, organized, and personable individual to provide clerical and operational support to its Outpatient Occupational Therapy Department, with additional clerical support for the Outpatient Speech and Language Department. The role includes coordinating wheelchair clinic evaluations, communicating with patients and staff, assisting with departmental coverage, and helping maintain treatment areas and equipment. The Clinic Assistant may also assist with patient care activities after appropriate training and under direct clinical supervision. The position works Monday through Friday, 8:00 a.m. to 4:00 p.m.

Requirements

• High school diploma or equivalent required.
• Strong verbal and written communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency, including word processing, email, spreadsheets, and scheduling systems.
• Ability to communicate professionally and compassionately with patients, families, physicians, and staff.
• Ability to multitask, prioritize responsibilities, and adapt to changing schedules in a fast-paced environment.
• Sound judgment, initiative, dependability, and willingness to learn.
• Ability to interact effectively with patients and visitors across a wide range of ages and abilities.

Nice To Haves

• One to two years of college coursework, preferably in a healthcare-related field.
• Previous clerical, administrative, or healthcare experience.

Responsibilities

• Provide general clerical and administrative support, including answering phones, scheduling, maintaining department files, photocopying, faxing, mailing, and completing departmental statistics.
• Coordinate wheelchair clinic evaluations by contacting patients, scheduling appointments, and tracking required paperwork throughout the recommendation process.
• Communicate with patients, families, physician offices, and other departments to obtain information, coordinate appointments, and relay treatment-related messages as directed by clinical staff.
• Serve as a liaison between the wheelchair clinic coordinator, scheduling staff, and Occupational Therapy leadership.
• Respond to general community inquiries about Burke services, including the Driving Evaluation Program.
• Assist with coordinating coverage between inpatient and outpatient Occupational Therapy as needed.
• Provide basic clerical support to the Outpatient Speech and Language Department.
• Maintain the cleanliness, organization, and readiness of treatment areas and equipment, including cleaning clinic equipment, treatment mats, and other assigned items.
• Assist Occupational Therapists and Occupational Therapy Assistants with patient care activities, including patient transfers and reinforcement of therapist-directed therapeutic techniques, following appropriate training and under direct clinical supervision.
• Monitor departmental supplies and notify supervisors when additional materials or equipment are needed.
• Contribute to a positive, collaborative team environment by demonstrating flexibility, initiative, professionalism, and willingness to assist others.
• Maintain patient confidentiality and comply with HIPAA, infection prevention practices, and hospital and departmental policies.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED