Clinic Administrator

CHI St. Alexius Bismarck•Bismarck, ND

7d•$36 - $54

About The Position

As the Physician Enterprise Clinic Administrator, you will manage the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures, and standards. You will anticipate and plan for future changes and recommend improvements to customer service. The role supports a large specialty or multispecialty clinic and coordinates clinic operations to ensure proficient, high-quality service and compliance with regulations and standards. You will serve as a patient advocate and a go-to resource for employees.

Requirements

Bachelor’s degree.
Minimum of 3 years of leadership experience.

Nice To Haves

5 to 7 years of experience preferred.

Responsibilities

Manage staff in day-to-day operations.
Coordinate clinic operations and activities to ensure proficiency, quality service, and compliance with regulations and standards across all clinic sections.
Manage employee performance by completing appraisals and setting individual goals in accordance with policies and procedures.
Lead and develop employees, including hiring, training, development, and salary recommendations.
Prepare, recommend, and monitor the clinic budget, goals, and objectives, taking staff input into consideration.
Participate in planning and developing policies and procedures, including clinic-specific procedures and programs.
Work with the Regional Director to develop and implement performance goals and objectives.
Monitor the payroll system to control time management.
Maintain an environment that complies with regulatory, licensure, compliance, and accreditation requirements.
Serve as the first point of contact for patient and external customer complaints; reconcile and investigate complaints related to practice operations.