Clinic Administrator

CommonSpirit Health • Bismarck, ND

5d

About The Position

The Physician Enterprise Clinic Administrator manages the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures, and standards. The role anticipates and plans for future changes, recommends improvements to customer service, and supports a large specialty or multispecialty clinic. The administrator coordinates clinic operations to ensure proficiency, quality service, and compliance with regulations and standards, while serving as a patient advocate and a resource for employees.

Requirements

• Bachelor’s degree.
• At least 3 years of leadership experience.

Nice To Haves

• 5 to 7 years of experience preferred.

Responsibilities

• Manage staff and day-to-day operations.
• Coordinate clinic operations and activities to ensure proficiency and quality service across clinic sections, and ensure compliance with regulations and standards.
• Complete employee performance appraisals and set individual goals in accordance with policies and procedures.
• Lead and develop employees, including hiring, training, development, and salary recommendations.
• Prepare, recommend, and monitor the clinic budget, goals, and objectives, incorporating input from clinic staff.
• Participate in planning and developing policies, procedures, and clinic-specific programs.
• Work with the Regional Director to develop and implement performance goals and objectives.
• Monitor the payroll system to control time management.
• Maintain an environment that complies with regulatory, licensure, compliance, and accreditation requirements.
• Serve as the first point of contact for patient and external customer complaints.
• Reconcile and investigate complaints related to practice operations.
• Anticipate and plan for future changes and recommend customer-service improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager