Clinic Administrator III Kelsey Seybold Clinic West Campus

UnitedHealth Group•Katy, TX

1d•$91,700 - $163,700

About The Position

The Clinic Administrator III plans, directs, develops, and coordinates clinic activities to achieve corporate goals and objectives, working directly with Managing Physicians. The role ensures clinic-level implementation of policies and procedures related to finance, managed health care, quality assurance and risk management, marketing, purchasing, and human resources. The administrator leads clinic operations and management teams, develops strategic and operating plans, goals, standards, and policies, and works to improve organizational effectiveness. Responsibilities include clinic capacity planning, physician staffing and recruitment, regulatory compliance and accreditation, staff development and performance management, patient and employee safety, and risk reduction. The role is accountable for clinic financial performance, including budgets, profit and loss, expense and cash-flow monitoring, cost controls, capital proposals, resource allocation, and revenue opportunities. The administrator also coordinates facilities, equipment, and supply needs; supports managed-care contractual objectives and compliance; and helps build an effective organization to meet business needs. The position is with Kelsey-Seybold Clinic, part of the Optum family of businesses. The salary range is $91,700 to $163,700 annually based on full-time employment. Compensation depends on factors including local labor markets, education, work experience, and certifications. Benefits are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

Bachelor’s degree, or equivalent supervisory/management administrative experience as a one-to-one substitute.
At least 3 years of supervisory or management experience.
Experience managing a minimum of 15–30 providers at a multispecialty site and 10 or more providers in a specialty-care department at the assigned clinic.
Solid working knowledge of healthcare or clinical operations.
Strong organizational, interpersonal, and analytical skills.

Nice To Haves

Master’s degree.
Ambulatory care management experience.
Managed-care background.

Responsibilities

Plan, direct, develop, and coordinate clinic activities to achieve corporate goals and objectives in coordination with Managing Physicians.
Create a results-oriented work environment; delegate authority and responsibility; contribute to strategic planning; and develop short- and long-term clinic goals.
Identify and implement methods, programs, policies, procedures, and techniques to improve organizational effectiveness and resolve operational problems.
Prepare clinic capacity analyses and identify appropriate physician mix.
Provide leadership and direction to the clinic management team and interact with internal and external managers and groups.
Maintain clinic standards and develop guidelines for facilities, physical plant, and equipment, including preventive maintenance, repair, and replacement.
Collaborate with Managing Physicians, the Medical Director, and Department Chiefs on physician staffing and recruitment; determine and monitor appropriate physician-to-support-staff ratios.
Assist in maintaining patient-care standards, monitor compliance with clinic and regulatory requirements, and assist with obtaining and maintaining accreditation.
Work with Human Resources to establish measurable staff evaluation criteria; train, guide, and develop employees; provide performance feedback; evaluate performance and career development; and maintain organizational communication.
Apply clinic policies and procedures, including equal opportunity and affirmative action; conduct and attend staff meetings; develop departmental staffing patterns; and maintain an open-door policy.
Work with the Risk Manager to promote safety and reduce risk exposure for patients and employees, including providing ongoing staff training and in-services.
Manage clinic profit and loss; review and present capital equipment proposals; establish funding levels, objectives, targets, budgets, and compliance standards; monitor expenses and cash flows; pursue revenue opportunities; and ensure assets provide adequate financial returns.
Coordinate with Purchasing and Facilities to procure equipment, facilities, supplies, and other needs; monitor related expenditures and follow clinic policies and guidelines.
Communicate plan information across the clinic and work with the managed care department to meet operational objectives supporting contractual agreements, train staff on managed-care contracts, and ensure contract compliance.
Develop and recommend clinic operating budgets, ensure compliance with approved budgets, and implement cost-control and cost-reduction programs.
Plan, develop, and train an effective organization; appraise subordinate performance and make appropriate salary adjustments.
Develop and establish clinic operating policy and participate in developing and recommending corporate policies and goals.