Clinic Administrative Assistant

KANSAS HUMANE SOCIETY OF WICHITA INC•Wichita, KS

4d•$14 - $0•Onsite

About The Position

The Clinic Administrative Assistant provides timely and accurate administrative support for the Kansas Humane Society Clinic. Duties include entering surgical and medical information, scheduling medical and surgical appointments, checking in and scheduling Donor Subsidized Spay/Neuter patients, and providing courteous customer service. The role also provides information to customers about preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, and euthanasia.

Requirements

High school diploma or equivalent.
Knowledge of data entry, Microsoft programs, and phone etiquette.
Background in a caregiving or customer service field.
Ability to cope with emotionally demanding work.
Strong attention to detail; flexibility, efficiency, and respectful conduct.
Ability to exercise sound judgment and make independent decisions.
Ability to speak effectively and communicate clearly, verbally and in writing.
Ability to hear average conversations and read, analyze, and interpret documents, including reading, interpreting, and recording medical data.
Ability to type continuously and regularly use hands for typing.
Vision abilities including close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
May need to climb, balance, kneel, stoop, crouch, or crawl; may be pulled, jolted, or jumped on by small and large animals.
Occasionally lift and/or move up to 50 pounds; may walk, sit, or stand for long periods.
Ability to handle varied situations with limited standardization and remain focused during distractions.
Ability to perform basic arithmetic using whole numbers and common fractions.
Ability to cope with stress, loss, death, grief, emotional and physical fatigue, long hours, and varied personalities.

Nice To Haves

Animal handling experience or ability.

Responsibilities

Provide timely, polite, and respectful customer service to internal and external customers; remain calm, flexible, and open to other perspectives.
Recognize and support staff and volunteers for their contributions.
Provide information regarding preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, and euthanasia.
Enter medical and surgical exam findings, test results, and vaccination history accurately and concisely using PetPoint and Luminate.
Schedule Donor Subsidized Spay/Neuter, medical, surgical, and externship appointments.
Monitor and maintain records of clinic volunteer activity.
Prepare Animal Health Certificates.
Provide clerical assistance to other clinic staff as time allows.
Participate in staff training and development opportunities as requested.
Participate in special events, projects, and cross-training programs as needed.

Benefits

Generous paid time off
10 paid holidays per year
Paid time when closed for inclement weather
Comprehensive low-deductible health, pharmacy, and dental plans
Vision insurance plan
SIMPLE IRA retirement plan with a generous company match
Pre-tax spending accounts for health care and childcare expenses
Discounted YMCA membership
Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food
Employee Assistance Program
Qualified employer for the Public Service Loan Forgiveness program